Pit Clerk Representative - Borgata

The Borgata Hotel Casino and Spa, LLC • Atlantic City, NJ

383d

About The Position

The Pit Clerk at MGM Resorts International plays a crucial role in supporting the Table Games Department by managing various operational tasks at gaming tables. This position emphasizes delivering exceptional guest service in line with the company's standards, ensuring a vibrant and engaging experience for guests and coworkers alike.

Requirements

• Ability to work varied shifts, including weekends and holidays.
• Ability to sit or stand for long periods.
• Effective communication skills in English, both written and verbal.
• Basic knowledge of computer software, including Outlook and MS Word.
• Exhibit telephone etiquette.
• Excellent customer service and interpersonal skills.

Responsibilities

• Assist the Table Games Department with operational tasks at gaming tables.
• Interact with guests and coworkers to provide excellent service.
• Manage patron accounts, including creation and updates, and print MGM Rewards cards.
• Scan customer IDs and enter manual ratings and comps.
• Assist with pit transactions, including marker functions and securing markers during system downtimes.
• Answer phones in the pits.

Benefits

• Wellness incentive programs for physical and mental health.
• Discounts on company hotel, food and beverage, retail, and entertainment.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development programs and networking opportunities.
• Volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed