Pirates Cove Student Assistant (Summer Sea Term Training 2026)

1d•$18 - $20

About The Position

Under the direction of The Captain and Cadet Leadership & Development, this position is assigned to manage the Pirate’s Cove during the annual Summer Sea Term. Greets and assists customers with store inquiries, answers the phone and tabulates purchases using the register for transactions. Use safe money-handling procedures and secure transaction practices. Take inventory, stock shelves, and organize the store. About the Cal Poly Maritime Academy: Cal Poly Maritime Academy is a campus of the California State University and is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Poly Maritime Academy offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses.

Requirements

Must possess a valid U.S. Passport and a Transportation Worker Identification Credential (TWIC).
Must be registered and attending 2025 Summer Sea Term as a student.
Strong customer service skills including effective communication.
Computer literacy.
Ability to prioritize and organize workload.
Nights and weekends are required.

Nice To Haves

0 - 12 months of previous retail or clerical experience preferred.

Responsibilities

Greet customers and render assistance as necessary responding to inquiries of products and merchandise.
Answers phone and responds to inquiries or direct calls for appropriate resolution.
Operates cash register tabulating transactions, accepting payments, giving change, bagging purchases, and processing returns.
Starts up and shuts down register, troubleshoots, counts down register, performs cashier audits, etc.
Process daily cash, and credit/debit card transactions, Process receipts for all transactions
Balance the cash drawer including checks and credit card receipts.
Observe safe money-handling procedures and secure transaction practices when accepting cash payments, making changes, accepting checks and credit card payments, and processing refunds.
Use cashier integrity to safeguard register and drawer deposits.
Organize & straighten merchandise, stock shelves, and price merchandise
May assist in setting up displays and signs.
Organize, maintain, and clean store and equipment.
Ensure all equipment is in working condition and report any malfunctioning equipment to Cadet Leadership & Development.
Take inventory including before the start of the Summer Sea Term, during, and at the end of the Summer Sea Term.
Receive and check products.
Complete and update the inventory template.
Run events onboard in the evenings such as movie nights on the Helo deck, karaoke, game and paint nights. Schedule will vary based on the availability of the employees/management.
Other duties assigned by The Captain or Cadet Leadership & Development.
Hours may vary, typically 6-7 days- 20 HRS/Week. While at sea, the Pirate's Cove is open 7 days a week, in port Pirate's Cove is closed.
Must attend all mandatory Summer Sea Term meetings including meetings occurring before the start of Summer Sea Term and all trainings along with IT and accounting Dept.