Pipette Calibration Specialist

Eppendorf • San Diego, CA

99d • $23 - $25

About The Position

Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals. Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner. Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements. Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.

Requirements

• High School or GED equivalent required.
• Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
• Minimum of 1-2 years’ relevant technical or customer experience (i.e., sales or service).
• Equivalent military training with at least 1-2 years’ relevant technical or customer experience.

Responsibilities

• Perform calibration service as assigned at a Service Center.
• Achieve group-based annual goals.
• Ensure high levels of customer satisfaction.
• Communicate effectively to manage customer expectations.
• Complete service accurately and address all system needs in a timely manner.
• Ensure compliance with invoicing and quality management system requirements.
• Maintain required ISO Compliance and training certificates.

Benefits

• Compensation: $23-$25/hr.
• Bonus eligibility.
• Competitive total rewards package including health, financial, and education benefits.
• Contribute to improving the human living condition.
• Direct impact on business.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED