About The Position

The Pipeline Regulatory Compliance Manager is responsible for leading IMTT’s pipeline regulatory compliance programs while also providing support for the Operations Excellence Program. This combined role oversees the development, implementation, and continual improvement of compliance programs and enterprise-wide operational initiatives. The leader in this role has the primary task of ensuring IMTT maintains full compliance with all PHMSA and state pipeline regulations. The secondary task of the role is to assist with driving operational consistency, audit readiness, and programmatic excellence across all business units. This position is based in New Orleans, Louisiana, with company-wide responsibilities and periodic travel to all IMTT facilities.

Requirements

  • Bachelor’s Degree in engineering, science, or related technical field.
  • Valid Driver’s License
  • TWIC (Transportation Workers Identification Credentials) for access to IMTT’s terminal locations.
  • 5+ years experience in the pipeline and/or storage terminal industries.
  • Experience with PHMSA compliance required; 10+ years direct experience with PHMSA 49 CFR Part 192 and/or Part 195 may be used in-lieu of degree.
  • Experience in development or modification in operating procedures and/or management system procedures.
  • Experience in change management, especially in implementation of internal policies to address compliance to internal and external requirements.
  • Clear and concise written and verbal communication skills in the English language.
  • Ability to understand written and verbal communication in the English language.
  • Ability to make decisions in a variable environment.
  • Ability to work in an outside environment, often in extreme hot or cold conditions.
  • Ability to communicate with all other terminal departments.
  • Strong leadership and interpersonal skills
  • Must be results-oriented
  • Excellent analytical skills
  • Excellent communication skills
  • Ability to manage and delegate efficiently.
  • Proficient in Microsoft Applications
  • Ability to perform climbing, bending, stooping, kneeling and moderate lifting.

Responsibilities

  • Lead all pipeline regulatory compliance programs including Operations & Maintenance, Integrity Management, Control Room Management, Damage Prevention, and Public Awareness.
  • Develop and maintain PHMSA-compliant procedures, documentation, records, and reporting systems.
  • Oversee regulatory reporting processes and ensure timely, accurate submissions.
  • Maintain current knowledge of regulatory changes and provide guidance to regional and corporate leadership on impacts.
  • Support engineering and operations on regulatory requirements for new construction, modifications, asset replacement, and integrity initiatives.
  • Provide training on regulatory requirements, procedural updates, and best practices.
  • Establish and maintain liaison with regulatory agencies, industry groups, and applicable vendors/contractors to ensure IMTT is armed with the information to be best in class with respect to compliance.
  • Ensure operational assets are fully prepared for PHMSA and state agency inspections and audits; serve as a primary liaison to regulators.
  • Develop and maintain a PHMSA compliance self-audit program.
  • Coordinate cross-functional preparation for internal and external audits
  • Evaluate audit findings, lead root-cause analysis, and oversee corrective action implementation to prevent recurrence.
  • Develop key performance indicators (KPIs) to monitor compliance and performance.
  • Prepare and present compliance, audit performance, and process improvement reports for senior leadership.
  • Work with a multidisciplinary team responsible for compliance, procedures, quality, and operational excellence.
  • Establish internal requirements for third-party consultants, vendors, and contractors supporting compliance or operational programs.
  • Promote a high-performing culture grounded in integrity, accountability, and continuous improvement.
  • Programmatic development, procedure creation, organizational process alignment, and continuous improvement initiatives.
  • Development and maintenance of standard operating procedures (SOPs), best-practice guidelines, and enterprise operational frameworks.
  • Managing and sustaining programs for third-party underwriter survey preparation, customer audit readiness, and industry audit compliance.
  • Partnering with operations, engineering, safety, and other departments to design and implement operational improvement projects and one-off strategic initiatives.
  • Championing consistency and standardization across IMTT’s operational processes and management systems.
  • Maintain organizational process documentation and tracking systems to ensure traceability, version control, and compliance.
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