Pipeline Operations Manager

Engine

106d • $75,000 - $90,000

About The Position

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 17,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.

Requirements

• 3+ years of revenue operations or similar experience in SaaS, B2B, travel tech, or high-growth environments.
• Experience with user analytics platforms (Amplitude, Mixpanel, etc.), CRM (Salesforce), marketing automation, and data integration workflows.
• Proven success in designing and scaling operational processes that impact conversion, activation, and expansion.
• Analytical mindset with passion for experimental design and funnel optimization.
• Strong project management and stakeholder alignment skills, able to bridge strategy and execution across teams.

Nice To Haves

• Experience using GTM/Growth Engineering tools with emphasis on AI and automation.
• Experience in blended PLG/SLG models.

Responsibilities

• Design and iterate onboarding and activation processes that efficiently convert leads into engaged users, ensuring rapid time-to-value and long-term platform engagement.
• Develop segmentation strategies, identify upsell/cross-sell moments, collaborate on PLG efforts, and deploy targeted workflows in partnership with Account Managers and Sales to unlock growth within our existing customer base.
• Oversee campaign systems and nurture flows that acquire new customers, coordinating cross-team activities to attract, qualify, and win high-potential accounts.
• Build and refine data-driven models for identifying and prioritizing high-fit prospects, leveraging behavioral and product usage signals to guide nurturing efforts.
• Lead operational A/B and cohort experiments across the pipeline, analyzing user journeys and refining funnel stages to improve conversion, retention, and expansion metrics.
• Collaborate with Product, Marketing, Sales, and other Revenue Operations teams to synchronize go-to-market strategies, integrate PLG activities, and ensure platform growth is holistic and measurable.
• Construct robust dashboards and reporting mechanisms to track onboarding velocity, expansion revenue, new logo acquisition, and pipeline health, providing actionable recommendations to enhance business outcomes.
• Champion automation initiatives and optimize growth tech stacks (CRM, marketing automation, analytics, segmentation tools) for streamlined, repeatable revenue processes.

Benefits

• Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Check out our full list at engine.com/culture.
• Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model.

What This Job Offers

• Number of Employees: 501-1,000 employees