Pipeline Branch Manager - Frederick MD

M&T Bank-posted 3 months ago

$66,979 - $111,632/Yr

Full-time • Manager

Frederick, MD

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Thank you for your interest in joining our team! Please note that you are applying to a Branch Manager pipeline requisition for our Frederick MD Branches, which we use as a sourcing tool to keep your information on file. This allows us to reach out when a suitable position becomes available. As a result, it may take longer than usual to receive a response or update regarding your application. We are looking for strong leadership and branch banking experience (Minimum of 3 years plus as Banking Branch Manager). Must have experience with business development and community involvement. This position will be based at one of our branches in Frederick MD.

Manages all activities of a branch.
Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.
Has personal production responsibility.
Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
Leads team through coaching, performance management, and setting priority.
Builds and develops branch staff.
Identifies Retail and Business Banking customer needs through the M&T sales processes.
Proactively prospects and grows Business Banking relationships through outreach.
Builds the bank’s presence in the community.
Conducts interviews and selects employees based on staffing model.
Models and coaches customer service and needs determination behaviors.
Reinforces and maintains accountability for execution of Retail strategy.
Ensures operational and compliance requirements are maintained.
Takes ownership of complex account servicing and error resolution issues.
Provides coaching and guidance to improve and reduce future problem resolution/escalations.
Engages with all team members and business partners as appropriate.
Independently processes all Business Banking loan requests up to $100,000.
Proactively bundles products and services as appropriate.
Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
Maintains M&T internal control standards.
Completes other related duties as assigned.
Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Bachelor’s degree, OR, in lieu of degree, Four (4) years’ relevant experience.
Minimum three years sales experience.
Minimum two years’ managerial experience or proven leadership abilities.
Life/Accident and Health Insurance licensing required within 18 months of entry into position.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.

Demonstrated sales/business development experience and success.
Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.

Competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year.

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Pipeline Branch Manager - Frederick MD

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