PIP Supervisor

About the position

We're looking for a highly motivated leader to join our team! As a PIP Supervisor, you will supervise the evaluation and processing of no-fault claims. Responsibilities include authorizing payments as necessary, approving no-fault denials, independent medical examinations, and Home Office control file referrals, and communicating with appropriate departments to resolve coverage and procedural questions.

Responsibilities

• Supervise the evaluation and processing of no-fault claims.
• Authorize payments as necessary.
• Approve no-fault denials.
• Conduct independent medical examinations.
• Manage Home Office control file referrals.
• Communicate with appropriate departments to resolve coverage and procedural questions.

Requirements

• Speak in a clear, empathic, and professional manner by telephone.
• Document files in a clear, concise, professional written manner.
• Attain and maintain the required licenses issued by the insurance departments of various states.
• Follow complex instructions and resolve conflicts.
• Have strong organization and priority setting skills.
• Multi-task and problem-solve in a fast-paced environment.
• Learn and apply large amounts of technical and procedural information.
• Claims experience required.

Nice-to-haves

• First Party Medical/PIP experience preferred.
• Supervisor and/or SPP/MDP experience preferred.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage.
• Financial benefits including market-competitive compensation.
• 401K savings plan vested from day one that offers a 6% match.
• Performance and recognition-based incentives.
• Tuition assistance.
• Access to additional benefits like mental healthcare, fertility, and adoption assistance.
• Supports flexibility with the ability to work from anywhere in the US for up to four weeks per year.