PIP/Med Pay Claims Associate

Allstate
Remote

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees. Join our team in an exciting remote opportunity as a Med/Pay Adjuster! The ideal candidate will have familiarity handling Florida PIP Claims.

Requirements

  • Analytical Thinking
  • Auto Insurance Claims
  • Customer Experience Management
  • Negotiation
  • Personal Injury Claims

Responsibilities

  • Recognizes and identifies body parts of a vehicle or understanding other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Determines subrogation or fraud potential and how to handle for the most complex cases
  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Recommends process improvements
  • Applies increased experience in the Sr Adjuster level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, Litigation, etc.)
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex/Catastrophic injury claims
  • Handles investigation regarding all aspects of the most complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
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