Main Duties & Responsibilities Primary Job Role When acting as Captain, files flight plan with FSS and obtains weather data and interprets data to ensure safety of flight conditions. Ensures the performance of the following items, which may be delegated to the First Officer when acting as Captain: (a) Making pre-flight and in-flight tests to ensure safety of flight, (b) Cleaning and stocking aircraft with supplies maintaining it in ready flight condition, and (c) Preparing aircraft for departure and securing aircraft at the end of flight. Assists Director of Flight Operations in hiring, on-boarding, developing, and training new pilots. Assists Director of Flight Operations in ensuring that the fleet is maintained, meeting or exceeding FAA and other regulatory regulations, rules, and laws, to ensure the safe and optimal performance of each aircraft. Assists in the selection, purchase, and stocking of all supplies related to the operation. This includes building maintenance and housekeeping supplies, as well as passenger refreshments and snacks and other comfort items offered both in the terminal building as well as on each of the aircraft. Also, assists in performing housekeeping and replenishing the stocks in the terminal as well as on the aircraft. When acting as Captain, pilots the aircraft in a safe and passenger-friendly manner. Gains and maintains type-ratings for each aircraft in the fleet. Ensures overall travel logistics are effectively managed for each flight: EASA International Regulations are met (when applicable), ground transportation is arranged, accommodations for passengers and flight team are made, and other details are handled. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Fostering Teamwork: Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees