City Cruises- Pier Utility Attendant

Hornblower Group Inc.•Washington, DC

10d

About The Position

The successful Pier Utility Attendant is responsible for overseeing food deliveries, managing inventory, and maintaining the cleanliness of the pier, boats, and surrounding areas. This role will collaborate closely with the Sales and F&B management teams to ensure boats are properly cleaned and prepared for client tours, providing an outstanding presentation of our boat products. The position also involves ensuring that equipment and supplies are well-maintained, and that safety and sanitation standards are strictly followed in both indoor and outdoor marine environments.

Requirements

High school or culinary degree or relevant culinary training preferred.
Minimum of 4-5 years of total kitchen experience in full-service/banquet, high volume environment.
Must include 2-3 years of kitchen staff management experience.
Minimum 2 years formal culinary training; OR 2 years additional kitchen experience in a full-service/banquet, high volume environment
SERV Safe Certified
Strong leadership and team management skills, with the ability to motivate and develop kitchen staff.
Excellent knowledge of various cooking methods, ingredients, equipment, and procedures.
Outstanding organizational and multitasking abilities, especially in a fast-paced, time-sensitive environment.
Attention to detail in presentation, taste, and quality of dishes.
Up-to-date knowledge of health and safety regulations and food handling practices.
Effective communication and interpersonal skills to collaborate with a diverse team and interact with guests.
Ability to thrive under pressure, maintain a positive attitude, and lead the team by example even in challenging situations.
Proficiency in using culinary software, inventory management systems, and Microsoft Office.
Flexibility to work evenings, weekends, and holidays as required by the dining cruise schedule.

Responsibilities

Food & Supply Management:
Receive, handle, and store all food and supplies, ensuring proper temperature control, documentation on frozen and refrigerated products, rotating perishable products, labeling, and dating specific items, and maintaining zoning as required.
Confirm deliveries are complete and invoiced accurately. This includes returning unacceptable or incorrect products and communicating to the chef when an order is inaccurate or incomplete.
Maintain a clean, safe, and sanitary galley, including all equipment and supplies. This involves daily general cleaning and weekly and monthly deep cleaning.
Maintain inventory control of food deliveries, equipment, and other supplies.
Entering data into specified programs as needed.
Boat and Pier Maintenance:
Work closely with the Sales and F&B Director to assist with boat cleaning when boat tours are scheduled, ensuring that boats are thoroughly cleaned and presentable for clients viewing our boat products.
Keep a clean and safe pier for both guest-facing and crew-facing spaces. This involves daily general cleaning.
Ensure safety practices, policies, and procedures are followed.
General Responsibilities:
Be prepared to begin work at the scheduled time.
Maintain uniform and personal grooming in compliance with appearance standards.
Perform basic repairs on the vessel and problem-solve issues, requiring the ability to lift heavy objects and scale ladders.
Provide internal and external guest care, upholding the values presented in our Safety and Service System
Execute other duties as assigned by management.
Other Duties and Responsibilities
Additional job duties as assigned.