Picture Archiving and Communication System Analyst

UT Southwestern Medical CenterDallas, TX
5d

About The Position

We are seeking an experienced PACS (Picture Archiving and Communication System) Analyst to join a collaborative team environment with a focus on continuous improvement. The ideal candidate will have a strong background in managing PACS and related imaging applications, with a focus on maintaining system performance, resolving issues, and implementing upgrades. This role requires in-depth knowledge of PACS architecture and workflows, proficiency in managing and configuring imaging informatics systems, understanding of healthcare IT infrastructure and integration, ability to analyze and optimize system performance and strong documentation and reporting skills. Additionally, this role requires strong troubleshooting and problem-solving skills, excellent communication and customer service abilities, and ability to work in a fast-paced, on-call environment. This position participates in on-call rotation to provide 24/7 support and may require occasional evening and weekend work for system maintenance and upgrades.

Requirements

  • Master's Degree in health informatics, healthcare management, computer science, data science or related health technology field or
  • PACS Administrator (Must have knowledge and training of Imaging Informatics, Solutions Engineer, Clinical Analys, Application Analyst or System Engineer) and High School Diploma or equivalent with PACS Administrator
  • Pharmacy degree from ACPE accredited school, current licensure by State Board of Pharmacy or
  • Physician assistant graduate from an ARC-PA accredited school, current licensure by the State of Texas or
  • Master's Degree Must have current licensure as a Registered Nurse through the National Council Licensure Examination ‿ Registered Nurses (NCLEX-RN). Must be credentialed through the American Academy of Nurse Practitioners or American Nurses Credentialing Center. or
  • 3 years Experience in clinical systems and/or project management

Nice To Haves

  • Experience in a clinical setting
  • PACS certification (Certified PACS Associate- CPAS, Certified DICOM Integration Professional- CDIP, Certified PACS Systems Analyst- CPSA) Upon Hire
  • Certification in a core health informatics application preferred but not required (e.g., Epic Cogito or Healthy Planet Analytics, Cerner HealtheAnalytics, Microsoft Azure, AWS, or equivalent) Upon Hire
  • Certification in project management and/or business analysis preferred but not required (e.g., Certified Scrum Master, Disciplined Agile Scrum Master, PMI-Agile Certified Professional, PMI-Professional in Business Analysis, Certified Business Analysis Professional) Upon Hire
  • Other preferred technical skills: Citrix, VM (knowledge of ESX features), storage concepts, system administration, networking, IP routing, VLAN, troubleshooting connectivity and latency issues, shell scripting, SQL, integration with cloud hosted apps, database clusters, backup strategies, hardware configuration and server requests.

Responsibilities

  • Manage and maintain PACS and various imaging-related applications.
  • Resolve customer issues and provide technical support.
  • Plan and execute system updates and upgrades.
  • Collaborate with cross-functional teams to ensure optimal system performance.
  • Participate in on-call rotation to provide 24/7 support.

Benefits

  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100%25 coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
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