Pickleball Tournament Organizer

Life Time • Franklin, TN

1d • Onsite

About The Position

This position is responsible for running in-club pickleball tournaments, overseeing their overall direction, coordination, and supervision. The organizer is expected to ensure tournaments meet or exceed revenue goals and to work with the tournament desk team to build and maintain personalized relationships with members. A key aspect is providing an excellent customer service experience to encourage repeat business. The role involves extensive preparation, including submitting tournament applications, setting up tournaments on designated websites, promoting and marketing, handling all tournament registrations, uploading and updating completed draws by designated times, creating tournament desk schedules, assigning team member hours, and coordinating court scheduling with the Pickleball Lead. During events, the organizer leads and supervises as appropriate, ensuring all pickleball courts and equipment are clean, organized, and in good working condition. They also partner with additional Life Time departments as needed and quickly and efficiently respond to member questions, comments, and concerns to ensure continued participant involvement. Financial responsibilities include achieving or exceeding pickleball tournament revenue and CM goals, actively managing expenses such as labor and officials, ordering supplies, reducing non-essential expenses, and recapping tournament financials post-event.

Requirements

• Excellent customer service skills, friendly, outgoing, and positive attitude
• Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds
• High School Diploma or Equivalent
• 1-2 years of pickleball experience
• PPR, PCI, IPTPA or RPO certified
• CPR and AED Certified within 30 days of hire

Responsibilities

• Owns all preparation work required for tournament. Including but not limited to, submitting tournament application, setting up tournament on designated website, promoting and marketing, handling all tournament registrations, uploading and updating completed draws for each tournament by designated time, creating tournament desk schedule and assign team member hours, and coordinating court scheduling for tournament with Pickleball Lead.
• Leads and supervises during tournament/event as appropriate.
• Ensures all pickleball courts and equipment are clean, organized and in good working condition.
• Partners with additional Life Time departments as needed.
• Quickly and efficiently responds to member questions, comments, and concerns to ensure tournament participants will continue their involvement in our programs.
• Responsible for achieving or exceeding pickleball tournament revenue and CM goals.
• Actively manage expenses of tournaments, including labor, officials (where applicable), ordering supplies, while reducing or eliminating non-essential expenses.
• Recap tournament financials post event.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees