Pickleball Professional - L-1

HIGHLANDS RANCH COMMUNITY ASSOC • Highlands Ranch, CO

35d • $30 - $41

About The Position

Performs a variety of duties associated with the operation of the HRCA Pickleball Program at the Westridge outdoor/indoor and Southridge & Northridge indoor courts. Teaches on-court pickleball programming including group and private lessons, drills, camps, and other pickleball programs. Works in conjunction with other pickleball professionals and staff members to promote the pickleball program and quality customer service. Supports the Tennis/Pickleball monitor desk model by providing information about on-court functions and needs.

Requirements

• Knowledge of pickleball programs including leagues, tournaments, lessons, development programs, clinics, camps, and special events for participants of all ages.
• Knowledge of pickleball reservation systems.
• Knowledge of pickleball desk procedures and customer service functions.
• Ability to organize, manage, and direct multiple divisions and perform multiple tasks.
• Computer literate.
• Ability to effectively communicate, both verbal and written, with internal and external customers.
• PTR Professional certification Level 1 or better is required.
• Must pass a pre-employment background check and drug screening.
• A minimum high school diploma is required.
• A Professional Pickleball Registry Level 1, or similar credential, is required.

Nice To Haves

• Minimum two (2) years’ experience teaching and working with pickleball programs is preferred.

Responsibilities

• Implements Pickleball Programs in line with the HRCA’s mission and values.
• Ensure programs and procedures comply with the HRCA recreation program guidelines and the direction set by the Head Tennis/Pickleball Professional.
• Provides pickleball programming including group and private, leagues, clinics, camps, tournaments, and socials as assigned.
• Role models pickleball professionalism in dress, teaching style, and direct customer service.
• In conjunction with the Head Tennis/Pickleball Professional trains the Aides to display a professional appearance, proper on-court behavior, ball feeding techniques, as well as appropriate drills, games, and consistency in teaching the various strokes.
• Supports the tennis/pickleball desk functions.
• Provides information to clarify on-court functions, events, programs, and fee collection; assists in the implementation of a customer service model that enhances positive communications and support for all customers, both internal and external.
• Ensure the safety of all pickleball participants and staff members by implementing and monitoring procedures to meet safety guidelines/expectations.
• Take responsibility for the safe use and maintenance of program equipment.
• Completes tasks to ensure that equipment is used properly and maintained.
• Performs related duties as assigned and required.

Benefits

• Paid Sick Leave
• EAP (Employee Assistance Program)
• Tuition Reimbursement
• Employee Discounts (30%) for Programs and Events
• Referral Program
• Recreation Center usage
• 401k plus company match
• Health Insurance
• Telehealth and Flex Plans after one year if the minimum hours requirement is determined.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED