Pick-Up & Delivery Supervisor

Estes Express Lines • Cinnaminson Township, NJ

114d

About The Position

The position involves reporting to the Operations Manager, Assistant Terminal Manager, and/or Terminal Manager Lead. The role includes guiding and directing drivers and other employees, setting targets, monitoring performance, and providing coaching, counseling, and development. The individual is accountable for managing an efficient, clean, and safe LTL operation, which includes dock planning and scheduling. Responsibilities also include enforcing compliance with company policies, safety rules, and government regulations, as well as participating in hiring and termination processes. The role requires administering assigned portions of the Terminal Business plan and meeting all assigned KPIs. Daily tasks involve utilizing company P&D enhancement tools, reviewing and revising driver schedules, managing equipment assignments, and communicating with customers regarding delivery expectations. The position also entails overseeing paperwork associated with city operations, conducting safety interviews and training, and performing other duties as assigned.

Requirements

• High School Diploma or GED; Bachelor's Degree preferred.
• Thorough understanding of the LTL trucking industry.
• Prior management, dispatch, and dock experience required.
• Knowledge of local metropolitan area.
• Strong leadership skills.
• Excellent verbal, written, and listening communication skills.
• Excellent planning and organization skills.
• Good computer skills (AS/400 & MS Office a plus).
• Strong work ethic and problem-solving skills.
• Willingness to work 50 hours/week on average.
• Ability to work any shift including nights and weekends.
• Ability to lift approximately 20 lbs or more.

Responsibilities

• Guide and direct drivers and other employees.
• Set targets and monitor performance.
• Provide coaching, counseling, and development.
• Manage an efficient, clean, and safe LTL operation.
• Enforce compliance with company policies and safety rules.
• Participate in hiring and termination processes.
• Administer assigned portions of the Terminal Business plan.
• Meet all assigned KPIs.
• Utilize company P&D enhancement tools.
• Review and revise driver schedules.
• Manage equipment assignments and accountability.
• Communicate with customers regarding delivery expectations.
• Oversee paperwork associated with city operations.
• Conduct safety interviews and training.

Benefits

• Reasonable accommodations for individuals with disabilities.
• Pre-employment drug screen and random drug/alcohol tests.
• Subject to criminal history background check.

What This Job Offers

• Job Type: Full-time
• Industry: Truck Transportation
• Education Level: High school or GED