Physician Scheduler III - UPA-Scheduling & Reporting

The University Of Mississippi USA • Jackson, MS

378d

About The Position

The Physician Scheduler III at the University of Mississippi Medical Center is responsible for facilitating and managing provider schedules to enhance customer service, patient access, provider productivity, and overall business operations. This role includes completing the pre-registration process using practice management software, making referrals for financial counseling, and serving as the lead scheduler within the department.

Requirements

• High school diploma/GED plus three (3) years of customer service or medical office experience.
• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Skill in the use of computers and relevant software applications.
• Ability to work in a team environment.

Responsibilities

• Trains and mentors physician schedulers using basic competency training modules.
• Serves as lead scheduler, coaching, training, and educating other staff members as required.
• Assists with the hiring process as needed.
• Maintains current knowledge of patient scheduling software, policies, and procedures for pre-registration, registration, and scheduling patient appointments.
• Pre-registers all new patients, scheduling appointments and/or procedures with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for visit, and documents the reason.
• Confers with the patient's insurance company to verify resources, insurance or federal program eligibility, and benefits prior to patient arrival, with 95% accuracy.
• Updates referrals and approvals prior to the patient's subsequent visits.
• Utilizes access resource guidelines/scheduling protocols to determine the need for financial counseling.
• Identifies strategies to improve operational efficiency of the scheduling process.
• Continues the ongoing educational and training process to keep current on pre-registration processes, registration, business operations, and payor contract interpretation skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Paid time off
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees