Physician Scheduler II

University of Mississippi Medical Center

89d

About The Position

To facilitate provider schedules to maximize customer service, patient access, provider productivity, and business operations. To complete the pre-registration process including using practice management software to capture accurate demographics. To make referrals for financial counseling and/or physician referrals/authorizations/certifications.

Requirements

• High School Diploma/GED plus one (1) year of Customer Service or Medical Office experience.
• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Skill in the use of computers and relevant software applications.
• Ability to work in a team environment.

Responsibilities

• Trains and mentors physician schedulers using basic training modules provided.
• Maintains current and up-to-date knowledge of patient scheduling software, arg's (appointment request guidelines) for the providers they schedule for, and standard operating procedures for pre-registration and scheduling of patient appointments.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when patient is scheduled, including reason for visit, and documents reason.
• Verifies patient's insurance either electronically or by phone to ensure that insurance is active and to communicate to the patient what they will pay at time of service.
• Completes data entry of pre-registration Notes into the scheduling system.
• Utilizes access resource guidelines/scheduling protocols to determine need for financial counseling.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED