Physician Practice Scheduler Bariatrics

Banner Health•Tucson, AZ

4d•Onsite

About The Position

We're seeking a dedicated Physician Practice Scheduler to become an integral part of our Bariatrics clinic, where you'll play a crucial role in coordinating patient care and ensuring seamless scheduling operations. In this position, you'll manage the full spectrum of appointment coordination from physician consultations and surgical procedures to diagnostic tests, physical therapy, pain management sessions, and specialized testing as directed by our expert medical team. Your organizational skills will shine as you navigate the critical process of obtaining necessary authorizations, pre-certifications, and referrals, ensuring patients receive timely access to the care they need. This role offers the opportunity to make a meaningful impact on patients' transformative bariatric journeys while working alongside compassionate healthcare professionals. If you're ready to contribute to life-changing patient outcomes and excel in a supportive, mission-driven environment, we want to hear from you!

Requirements

High school diploma/GED or equivalent working knowledge.
The position requires skills normally gained with 2 years of scheduling experience in a physician’s office or hospital.
Medical terminology may be required for some assignments.
Must possess excellent communication, organizational and problem-solving skills.
Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling.

Nice To Haves

Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred.
Sound working knowledge of various types of insurance plans and/or worker’s compensation preferred.
Bi-lingual in Spanish may be preferred for some assignments.
Additional related education and/or experience preferred.

Responsibilities

Provides customer service for patients, families, hospital scheduling departments, and other physician’s offices. Acts as a resource to resolve room availability conflicts.
Receives physician’s orders and completes patient registration. Obtains necessary authorizations, pre-certifications and/or referrals. Works closely with the billing department to ensure accurate coding for all charges.
Schedules and re-schedules patients as necessary. Confirms patient’s appointments for the following days and informs patients of physician’s orders or special instructions prior to appointment or procedure.
Answers incoming calls, which may include screening calls, taking messages and providing information to patients, physicians, providers, hospitals and staff. Documents correspondence in the patient’s medical record. Updates demographic and insurance information in the practice management system.
Assists physicians in examination room when required. Assists front office in answering phones, scheduling appointments, taking messages, prescription refills, locating information and other related duties when necessary.
May have supervisory accountability and/or provide direction to support staff.
This position has the responsibility of assuring efficient scheduling and workflow of the operation while maintaining outstanding customer relations. Interacts with patients, physicians, third party payers, vendors, registration and central scheduling staff, medical records, billing, and clinical staff.