Physician Practice Representative

KIDZ MEDICAL SERVICE.

7d•Onsite

About The Position

Exciting opportunity to join our growing team in Miami! We are currently seeking a Physician Practice Representative to support our busy, pediatric pulmonology medical practice. This role is ideal for a detailed-oriented professional with prior experience in a clinical setting, particularly in patient reception, front desk operations, and check-out processes.

Requirements

High school diploma or general education degree (GED), or 2+ years related experience and/or training, or equivalent combination of education and experience.
Computer skills required: Microsoft Outlook, Word, Excel and Adobe
Experience working as a patient representative.
Knowledge of medical terms and practices.
Professional manner and appearance.
Strong interpersonal and communication skills.
Meticulous attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
Bilingual Required

Nice To Haves

Experience working with medical practice management software a plus.

Responsibilities

Greets and directs patients to examination rooms.
Schedules patient appointments and makes reminder calls.
Informs patients about delays and waiting times.
Answers, investigates, and/or directs patient inquiries or complaints to the appropriate medical staff member.
Communicates effectively with patients, co-workers, physicians and practice manager.
Obtains patients’ addresses, contact details, insurance information, and medical histories.
Updates and verifies patient information at every visit
Assists patients in filling out patient history forms, consent forms, and payment contract forms, when necessary
Performs administrative and clerical duties, such as filing/labeling and scanning documentation, when necessary.
Ensures patient charts are ready for clinic and that all pertinent billing information has been captured.
Receives and processes cash and credit card payments for medical services rendered.
Reviews patient accounts, identifies delinquent accounts, and collects overdue payments.