Physician Practice Partner

Honest Health•Portland, OR

51d•$94,300 - $108,400•Remote

About The Position

At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we’re creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day’s work. Your Role The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices. Your focus will be on helping practices improve their performance in value-based care, aligning with Honest’s quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams. You’ll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs. The position is remote, but you must be located in or near Portland, OR due to the frequency with which you will be engaging with local practices. You will travel up to 70% of the time, frequently visiting assigned practices in person. You’ll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care.

Requirements

Bachelor's degree in healthcare administration or related field is preferred; 4+ years of experience in practice management and/or as a physician specialist in a health system or independent physician association (IPA) may be considered in lieu of a bachelor’s degree
5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred
Proven work experience as a Practice Manager or a similar role in healthcare management
Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management
Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing
Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans
Demonstrated understanding of the healthcare delivery system and value based-care
Comfortable and productive in a remote work environment, with up to 70% travel to local provider sites.
Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations; practice portfolio may vary based on complexity, but is expected to be approximately 20- 25
Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures
Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance
Exceptional verbal, written, and interpersonal communication skills required
Resilience and adaptability that will arise with daily interactions with providers
Effective organizational and time management skills
Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency

Nice To Haves

Master’s degree in related field is considered a plus

Responsibilities

Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems.
Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders.
Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes.
Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes.
Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality.
Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes.
Communicate Honest Health programs/services to the partners’ practice engagement teams and coordinate performance tactics across value-based contracts.
Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions.
Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed.
Partner with Honest Health’s clinical team to support care team objectives related to network goals.
Show proficiency in Honest Health’s business model and speak to insights based on performance data in provider-facing meetings.
Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities.
Provide reports and updates, as needed, to the Director of Market Operations.
Perform other related responsibilities as assigned.

Benefits

Competitive Compensation
Attractive base salary with performance-based bonuses and rewards
401(k) plan with a generous company match, fully vested from day one
Comprehensive Health and Wellness Benefits
Flexible health, dental, and vision insurance options tailored to your needs
Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants
100% company-paid short-term disability and life insurance
Wellness programs and resources to support your physical and mental health
Work-Life Balance
Generous paid time off, including vacation, sick leave, and paid holidays annually
Two paid volunteer days to support causes you're passionate about
Flexible work arrangements to accommodate your lifestyle
Professional Development
Robust onboarding program and ongoing training opportunities
Reimbursement for role-related continuing education and certifications
Family-Friendly Policies
Paid parental leave for new parents
Dependent care flexible spending accounts
Support for work-life integration
Collaborative and Purpose-Driven Environment
Work alongside professionals who share your commitment to Honest's high-quality, value-based care model
Opportunities to contribute to meaningful projects and initiatives
Additional Perks
Team member recognition programs
Team-building events and social activities