Physician Practice Manager

Saratoga Hospital•Saratoga Springs, NY

51d•$25 - $43

About The Position

We're looking for a dedicated Physician Practice Manager to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you will be responsible for organization and coordination of a primary care practice location. This position has responsibility for the day-to-day operations of the practice including staff oversight, management of administrative and support functions and ensuring compliance with all applicable procedures, policies and regulations.

Requirements

Advanced degree is related field will be strongly considered with at least five (5) years minimum in physician practice or health related setting, three (3) years in a supervisory role.
High school diploma or GED with at least ten (10) years of progressive supervisory experience in a physician practice may be considered.
Knowledge of applicable regulatory standards
Knowledge of all aspects of physician practice management
Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
Must be able to multitask while remaining professional, focused, composed and positive.
Excellent customer service skills and must display integrity, friendliness and compassion.
Must be able to establish an appropriate and effective rapport with staff and providers
Must be able to demonstrate effective and appropriate written and oral communication skills.
Ability to take and follow direction in a positive and appropriate manner.
Must be flexible
Takes initiative and embraces new opportunities to grow both personally and organizationally.
Must be efficient and effective in the use of resources.
Proficient in applicable computer programs and Microsoft products
Effective conflict resolution skills
Ability to problem solve

Responsibilities

Practice Operations: Responsible for daily oversight of clerical, administrative and secretarial responsibilities and tasks of office staff.
Ensure smooth practice operations by monitoring patient flow, patient registration and data entry into the system for timeliness, accuracy, and thoroughness.
Assists in the processing and handling of patient complaints.
Assumes responsibility for problem solving and follow up to issues that are impacting practice operations.
Assigns and monitors clerical and administrative task.
Ensure filing systems are maintained and accurate.
Oversees inventory including supplies and ordering.
Financial Management: Reviews billing information for variations and patterns.
Conducts spot audits to ensure compliance with established policies and procedures.
Ensures charge capture of providers for inpatient and outpatient billing.
Responds to inquiries for additional documentation.
Physician Relations: Interacts on a routine basis with physicians and mid-level providers to ensure their practice business needs are being met.
Ensures effective communication between practice staff and office staff.
Human Resources Management: Responsible for the recruitment, hiring, evaluation, development, and discipline of staff.
Ensures that organizational policies are followed.
Reviews and approves staff time to ensure timely and accurate payroll.
Conducts annual evaluations of staff competency as appropriate seeking provider feedback.
Addresses performance issues in a timely and thorough manner.
Consults with human resources as needed to ensure understanding and compliance with human resource policies.
Compliance: Ensures compliance with all applicable regulations.
Interacts with appropriate hospital staff to ensure consistency in provision of care.
Develops and implements effective and efficient work standards, procedures, and personnel requirements consistent with organizational policy; JCAHO; local, state, and federal requirements and regulatory agencies.