Physician Office Supervisor - FT - McLeod Plaza Family Medicine

McLeod Careers Section • Florence, SC

1d

About The Position

Physician Office Supervisor - FT - McLeod Plaza Family Medicine - Florence SC
Essential Function:
Greets patients and visitors in a friendly and courteous manner always facing forward with attention on the patient/visitor.
Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed.
Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely. Exercises tact and diplomacy.
Maintains confidentiality in talking with patients, upholding policies and setting an example.
PTO approval for providers/staff
Handles customer complaints as appropriate
Review daily, monthly, quarterly insurance/billing reports.
Leads teams with service excellence, operational budget goals, and daily huddles
Handles Human Resources tasks, HR issues with staff/Manager appropriately, and hires staff with Manager
Oversees training of new employees
Supports providers with CME, onboarding, White Coats, Boards, Greenlight, Meetings, and licensing as needed.
Creates call schedule with locum company and processes payment.
Creates call schedule for providers as needed.
Reviews, optimizes, and monitors all processes in the office.
Reports any defects/anomalies to manager immediately.
Monitors CLIA, Shred, Hazardous waste usage, equipment, license
Performs other duties as assigned.

Requirements

• Basic knowledge of computer input required
• Must be able to perform basic clerical functions
• Comprehends medical terminology
• Good spelling and number skills required
• Clear, concise voice required
• High School/GED

Responsibilities

• Greets patients and visitors
• Answers telephone calls
• Maintains confidentiality
• PTO approval for providers/staff
• Handles customer complaints
• Review insurance/billing reports
• Leads teams
• Handles Human Resources tasks
• Oversees training of new employees
• Supports providers with CME, onboarding, White Coats, Boards, Greenlight, Meetings, and licensing as needed
• Creates call schedule with locum company and processes payment
• Creates call schedule for providers as needed
• Reviews, optimizes, and monitors all processes in the office
• Reports any defects/anomalies to manager immediately
• Monitors CLIA, Shred, Hazardous waste usage, equipment, license
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees