About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Requirements

  • High School or GED (Required)
  • 1-2 years previous secretarial experience in health care or medical office or one to two years related experience and/or training; or equivalent combination of experience.

Responsibilities

  • Greets patients at arrival for appointments, initiates appropriate paperwork.
  • Completes patient registration, insurance verification, collection of patient insurance co-payments, collects patient outstanding balances, establishes patient payment plans, ensuring accuracy of information placed in information systems and billing systems.
  • Works electronic medical record work queues to correct registration errors.
  • Responsible for electronic and manual insurance verification and processing of insurance paperwork.
  • When necessary obtains pre-authorization from insurance companies.
  • Interacts with physician offices and other third parties to obtain all necessary paperwork.
  • Updates patient chart electronic or paper, obtaining patient signatures on necessary documents, files paperwork, notifies appropriate clinical associates of patient arrival.
  • Answers multi line phone system, screens calls for office associates, directing to appropriate office associate, ensures appropriate phone coverage using a computerized system.
  • Provides general office and clerical support for office as assigned by Office Supervisor and or Manager.
  • Works Industrial claims in the electronic medical record system.
  • Assists in keeping patient charts organized and filed, including scanning and docutrack information into EMR.
  • Attends staff meetings.
  • Attends continuing in-house education seminars for further education as needed.
  • Sorts, distributes, and mails transcription as assigned.
  • Orders and stocks office supplies.
  • Ensure office equipment are clean and well-maintained.
  • Provides support to appropriate staff members as assigned.

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What This Job Offers

Job Type

Full-time

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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