Physician Office Scheduler Part-time

HCA HealthcareFrankfort, KY
117dRemote

About The Position

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). The Physician Services Office Scheduler is responsible for answering incoming phone calls, scheduling patient appointment in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices. You will also be responsible for answering incoming calls in a timely and professional manner, scheduling all patient appointments for the physician practices including cancellations and changes, insurance verification and verification of patient demographics, selecting accurate insurance carrier plans and informing the patient of any carrier that is out of network, and providing Good Faith Estimates upon patient request.

Requirements

  • One year of related experience highly preferred
  • Experience using EClinical Works preferred; Meditech or Cerner is a plus
  • Experience scheduling for physicians offices highly preferred
  • Must live within 60 miles of an HCA Healthcare hospital

Responsibilities

  • Answering incoming calls in a timely and professional manner
  • Scheduling all patient appointments for the physician practices including cancellations and changes
  • Insurance verification and verification of patient demographics
  • Selecting accurate insurance carrier plans and informing the patient of any carrier that is out of network
  • Providing Good Faith Estimates upon patient request

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay
  • Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
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