Physician Office Receptionist (Float)

Wabash General Hospital•Mt Carmel, IL

14h•Onsite

About The Position

The Physician Office Receptionist must be able to demonstrate communication skills to customers and patients of all ages. The Receptionist is responsible for answering the phone, directing calls to the proper areas and scheduling patients for appointments efficiently according to provider schedule. Must have knowledge and skills necessary to provide service to customers of all ages by demonstrating the following: welcomes patient and visitors by greeting them with a smile, in person and on the telephone. The receptionist will accurately register patients in the practice management system and update demographic information as needed. In addition, the receptionist will ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed. Schedule: Monday - Friday Hours: 8:00 am - 5:00 pm At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion. We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families. Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.

Requirements

High school graduate preferred
At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting preferred
Experience with Microsoft Word, Excel, and Outlook preferred
Excellent phone communication skills
Ability to multitask

Responsibilities

answering the phone
directing calls to the proper areas
scheduling patients for appointments efficiently according to provider schedule
welcomes patient and visitors by greeting them with a smile, in person and on the telephone
accurately register patients in the practice management system and update demographic information as needed
ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed

Benefits

Health Insurance Medical, dental, and vision coverage options
Free internal prescription program
Employer contributions to premiums
Retirement Plans 457(b) plan with employer matching
401(a) plan for employer contributions
Paid Time Off (PTO)
Vacation days: 12 to 27 days per year based on years of service
Sick days: 12 days per year accruing to a maximum of 65 days
Holidays: 6 observed paid holidays
Work-Life Balance Flexible work schedules
Other Benefits Employer-provided life insurance with optional additional coverage available at the employee's expense
Short-term and long-term disability insurance
Employee assistance programs (EAP)
Health Savings Accounts
Flexible Spending Accounts
Professional development opportunities
Scholarship and Tuition reimbursement
Additional Perks Wellness programs
Volunteer opportunities
Productivity, retention, and referral bonuses