Physician Liaison Account Manager

Virtua Health • Moorestown, IN

1d • Onsite

About The Position

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Summary: Responsible for establishing relationships with physician practices, businesses and the community to reduce leakage, sell the continuum of services offered, and increase visibility, revenue and loyalty of the Virtua brand.

Requirements

• 3-5 years related experience required.
• Ideal candidate possesses a combination of sales (transaction and solution selling) and customer service experience and knowledge of the healthcare industry.
• Bachelor’s degree.
• Valid driver's license required.

Nice To Haves

• Experience within Virtua preferred.

Responsibilities

• Physician Practice Account & Service Management • Visit, solicit, manage, communicate, and serve the physician practices that are under the VMG (Virtua Medical Group) as well as non-VMG practices with the primary goal to reduce leakage when referrals are generated.
• Bring feedback on quality and service line issues back to the product leaders for improvement.
• Business & Government Sales • Initiate contact and establish relationships with the various small and medium size businesses that operate within the Virtua territories.
• Communicate, market, and sell the continuum of services that Virtua offers to increase visibility, revenue, and loyalty.
• Community Outreach Internal: • Work with HR to educate the employee, contractor, and partner teams on the various and continuum of services Virtua offers.
• Education of our services will further improve our efforts to market the company.
• In this manner, there can be individuals that can be “tapped” to assist in efforts to establish the Virtua brand in the external world.
• External: • Work with Marketing on the various events around our serving community to spread the word of Virtua to increase loyalty and revenue.
• Interface with internal service line leaders.
• Establish a relationship with the product leads to understand the services, the collateral and information needed to promote a given product in the market.
• In addition, provide feedback from the marketplace to the product leads on what is required for product improvement.
• Interfacing with internal stakeholders (Marketing, IT, HR): Work with internal teams to further enhance the capabilities and tools required to increase loyalty with our consumers.

Benefits

• Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level