Physical Therapy Tech

Texas MedClinic•San Antonio, TX

About The Position

Position Summary: The Physical Therapy Tech (PTT) supports daily clinic operations by assisting Physical Therapists with treatment preparation, exercise instruction, patient flow, and customer service. The role also includes front desk responsibilities such as scheduling, insurance verification, and patient billing. This position contributes to delivering high-quality, personal care aligned with CCP’s mission and values. Essential Functions and Responsibilities: Assists patients with positioning, draping, modality setup, and selected treatment activities as directed by a licensed Physical Therapist (PT) or Physical Therapy Assistant (PTA). Instructs basic therapeutic and home exercises (not initial evaluations or treatment plans). Serves as primary receptionist: greets patients, answers phones, schedules appointments, verifies insurance, and collects copays. Performs reminder calls, updates patient records, and ensures accurate EMR documentation flow. Maintains a clean and organized clinic environment, including treatment rooms and equipment. Manages supply inventory, submit supply/equipment requests, and maintains logs. Monitors patient responses and communicates concerns promptly to the PT or PTA. Prepares treatment areas before and after each session. Assists with billing data entry, charge capture, and accurate patient check‑out. Supports clinic meetings, follows departmental policies, and exhibits strong customer service. Models teamwork and supports PT staff across all clinic’s daily needs.

Requirements

High school diploma or GED required.
Experience using phones, fax, copier, and general office equipment.
Basic computer proficiency (Microsoft Office; EMR preferred).
Strong customer service, communication, and interpersonal skills.
Ability to multitask, stay organized, and handle fast-paced workflows.
Current First Aid/CPR certification required.

Responsibilities

Assists patients with positioning, draping, modality setup, and selected treatment activities as directed by a licensed Physical Therapist (PT) or Physical Therapy Assistant (PTA).
Instructs basic therapeutic and home exercises (not initial evaluations or treatment plans).
Serves as primary receptionist: greets patients, answers phones, schedules appointments, verifies insurance, and collects copays.
Performs reminder calls, updates patient records, and ensures accurate EMR documentation flow.
Maintains a clean and organized clinic environment, including treatment rooms and equipment.
Manages supply inventory, submit supply/equipment requests, and maintains logs.
Monitors patient responses and communicates concerns promptly to the PT or PTA.
Prepares treatment areas before and after each session.
Assists with billing data entry, charge capture, and accurate patient check‑out.
Supports clinic meetings, follows departmental policies, and exhibits strong customer service.
Models teamwork and supports PT staff across all clinic’s daily needs.