Physical Therapy Receptionist (PSR)

Northeast Orthopaedic Alliance PLLC • Ludlow, MA

8d • $18 - $22 • Onsite

About The Position

New England Orthopedic Surgeons is a leading private orthopedic practice committed to providing exceptional patient care. We are currently seeking a full-time Physical Therapy Receptionist to join our dynamic team at our Ludlow office.

As a Physical Therapy Receptionist, you will be the first point of contact for our patients. Your responsibilities will include welcoming patients, verifying insurance and identity, collecting co-pays and deductibles, and maintaining accurate data in our Electronic Health Records (EHR) system. A strong ability to multitask, excellent communication skills, and a professional demeanor are essential to succeed in this role.

Requirements

• Minimum 2 years of experience as a medical receptionist
• Minimum 2 years of experience working with EMR systems
• Proficiency in Microsoft Office Suite
• Experience operating standard office equipment (fax, printer, etc.)
• Strong written and verbal communication skills
• Excellent organizational, multitasking, and time management abilities
• Professional appearance and customer service mindset
• High school diploma or equivalent required; additional certification in Office Management is a plus

Nice To Haves

• additional certification in Office Management is a plus

Responsibilities

• Greet and welcome patients upon arrival
• Direct patients to the appropriate physical therapist
• Answer and manage incoming calls, schedule appointments
• Verify insurance information and patient identity
• Collect co-payments and deductibles
• Maintain a clean and organized front desk and reception area
• Provide accurate information in person, via phone, and by email
• Maintain calendars and schedule meetings
• Perform clerical duties including filing, copying, faxing, and transcribing

Benefits

• 401(k) with employer contribution
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Parental Leave
• Tuition Reimbursement
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED