Physical Therapy Receptionist/Aide (Full-Time) Days M-F
About The Position
Responsible for the efficient operation of the front desk, scheduling, and greeting patients at the window and on the telephone. Assists all therapists in the department. The receptionist/Physical Therapy aide works at the reception desk of Pike County Memorial Hospital's Physical Therapy Department. Duties include, but are not limited to, answering the telephone, scheduling patients, ordering supplies, copying, faxing, discharging charts, sending orders, and paperwork for signatures. Additional duties include performing operational tasks as assigned (e.g., cleaning and other clerical duties), managing work queues, verifying charges, registering new patients in the computer system, obtaining detailed patient information, and copying insurance cards and IDs. Keeps patients’ health information confidential at all times and maintains HIPAA compliance.
Requirements
- High School Diploma or equivalent
- Highly detail-oriented
- Ability to multitask in a fast-paced work environment
- Track record of exceptional customer service
- Demonstrates a high level of customer service and interpersonal communication skills
- Ability to quickly adapt to new work environments and personnel
Nice To Haves
- Prior Physical Therapy Aide or administrative experience preferred.
Responsibilities
- Efficient operation of the front desk
- Scheduling
- Greeting patients at the window and on the telephone
- Assisting all therapists in the department
- Answering the telephone
- Ordering supplies
- Copying
- Faxing
- Discharging charts
- Sending orders
- Completing paperwork for signatures
- Performing operational tasks as assigned (e.g., cleaning and other clerical duties)
- Managing work queues
- Verifying charges
- Registering new patients in the computer system
- Obtaining detailed patient information
- Copying insurance cards and IDs
- Keeping patients’ health information confidential at all times
- Maintaining HIPAA compliance
Benefits
- Affordable medical, dental, and vision plans.
- Hospital and Clinic service discounts.
- Generous paid time off that accrues over time.
- Opportunities for tuition reimbursement and continuous education.
- Company-matching 403(b) retirement plan.
- Flexible spending and health savings accounts.
- YMCA membership discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
