Physical Therapy Front Office Coordinator

DMOS Orthopaedic Centers • Norwalk, IA

7d • Onsite

About The Position

As part of our Patient Registration team at our Norwalk office, you will be
responsible for assisting patients with the check in process for physical
therapy appointments and provide verification of services with insurance. You
will play a key role in creating a welcoming environment and maintaining
efficient communication with patients and providers. You are passionate about
providing an outstanding experience for our patients. This is a full-time
opportunity at our Norwalk Clinic, opening summer 2026.

Norwalk Clinic Physical Therapy hours will be Monday - Friday, 8am-5pm.

Requirements

• Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
• Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
• Experience. Prior experience working in a medical front office role or similar, preferred.
• Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
• Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

Nice To Haves

• Experience. Prior experience working in a medical front office role or similar, preferred.

Responsibilities

• Providing and obtaining necessary paperwork from patients for their physical therapy appointment.
• Communicating with patients to set up follow up and additional appointments to help them get them back to living.

Benefits

• Consistent schedule
• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed