About the position
Our Therapy Aides are valued members of our clinic team. They ensure the equipment and clinic remain safe and clean for our patients, provide support to our front office team such as answering phones, collecting copays, checking in patients, and communicating with the patients and their family members. This is a great opportunity for students who are pursuing exercise science, physical therapy, occupational therapy, speech therapy or anyone who loves being in healthcare and helping others. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Responsibilities
- Ensure the equipment and clinic remain safe and clean for patients.
- Provide support to the front office team.
- Answer phones and collect copays.
- Check in patients and communicate with patients and their family members.
Requirements
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Exceptional written and verbal communication skills and bedside manner.
- Outstanding time management and ability to multi-task.
- Proven exceptional customer service and patient care experience.
- Self-motivated with the drive to exceed patient expectations.
- Flexibility to work varied shifts and possible weekends.
Benefits
- Eligibility for full benefits package beginning within your first month of employment.
- Generous PTO (Paid Time Off) plans.
- Paid holidays.
- Bonus incentive opportunities.
