Physical Therapy Aide

ARTHRITIS & RHEUMATISM ASSOCIATES P•Washington, DC

17d•Onsite

About The Position

Performs office maintenance tasks including scheduling appointments, verifying insurance information, outside physician signature tracking, Medicare usage tracking, mailing, data entry and other duties assigned by the Director of Rehabilitation. Prepares patients and equipment for treatment as directed by the physical therapists/physical therapist assistants and in accordance with department standards and the State of Maryland Board of Physical Therapy Examiners or the DC Board of Physical Therapy. Instructs patients in proper exercise techniques, under the supervision of a physical therapist. This is a full-time position. The assignment of duties to employees is not limited to the content of this job description. Other tasks and assignments may be related to the work usually assigned to the employee, but in some circumstances may be completely unrelated.

Requirements

High School Diploma or GED
Requires full range of motion including handling and assisting patients, manual and finger dexterity, and eye-hand coordination
Requires normal visual acuity and hearing
Requires prolonged sitting and standing for periods of time as well as bending and stooping
Frequent walking, standing, bending and pulling
Requires basic organizational, clerical, computer skills and basic interpersonal skills to communicate with patients, families and staff
Requires ability to push/pull, lift, or move equipment and physically assist patients with direction and guidance from the therapy clinician
Exposure to diseases and other conditions common in a clinic environment

Nice To Haves

Experience preferred

Responsibilities

Bring patients back after check-in for therapy
Assist patients with their therapeutic exercises
Break down and clean work station
Retrieve messages left on system overnight and e-mail
Answer phones appropriately and take messages when needed
Create and distribute home exercise programs to patients, per direction of therapist
Produce and total fee tickets/transfer them to the transaction log
Complete all financial transactions and processes regarding patient payment and processing
Schedule patients
Insurance verification
Set up patients for treatment and/or on various modalities (i.e. heat, traction, etc…)
Organize, file, and pull charts
Follow up on missed patient visits
Medicare tracking
Check in patients and collect co-pays/balances
Enter patient information electronically in NextGen
Fax all necessary documents
Make copies of schedules for the therapy clinicians
Answer incoming calls, schedule appointments
Scan/file electronic documents
Supervise patients and manage patient flow throughout the clinic
Evaluation/Re-evaluation signature tracking from outside physicians
Retrieve and deliver mail/interoffice envelopes
Assess clinicians’ schedules daily to ensure full patient scheduling
Refill supplies in the clinic/treatment rooms/bathrooms
Provide new patient with new patient forms package including registration demographic, welcome letter, financial policy, pain questionnaire, internet form, medicare letter (if necessary), CRISP opt-out, authorization to leave messages form, HIPAA forms, and all other appropriate paperwork
Assist Front Office Coordinator, and other Rehabilitation Aides in their duties when necessary.
Straighten and maintain waiting room area (i.e: magazines, information sheets)
Order supplies
Clean and disinfect the entire clinic and all equipment
Clean the hydrocollator
Other duties/projects as assigned by the Director/Assistant Director of Rehabilitation
Perform internal audits of policies and practices as directed by the Director/Assistant Director of Rehabilitation, or the Executive Director of Rehabilitation

Benefits

Health/Dental/Vision Insurance
FSA
HSA
Life Insurance
401K Contributions
Disability Insurance
Paid Time Off
Every Friday off
Tuition Assistance
Free Parking
Paid Maternity and Paternity Leave
STD/LTD/ADD Insurance (short-term disability, long-term disability and accidental death and dismemberment insurance)