Physical Therapy Aide Front & Back Office

HEALTH ATLAST WEST LA•Los Angeles, CA

5h•Onsite

About The Position

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands-on, patient-facing, and operationally critical. This is not a passive role—attention to detail, accountability, and strong communication are mandatory.

Requirements

Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred
Comfortable working both front and back office—no silos
Strong communication and patient-interaction skills
Reliable, punctual, and able to multitask under pressure
Able to follow clinical instructions precisely
Professional demeanor with patients and staff
Must live reasonably close to West Los Angeles (reliability matters)

Nice To Haves

Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)
Familiarity with EHR systems and medical office workflows
Interest in healthcare, rehabilitation, or physical therapy career path

Responsibilities

Check patients in and out accurately and efficiently
Confirm appointments and perform reminder calls/texts
Assist with intake paperwork and ensure completion
Answer basic patient questions and route clinical questions appropriately
Maintain front desk flow and uphold professional patient experience standards
Assist providers during patient visits as directed
Work with patients on prescribed exercises and modalities (under provider supervision)
Escort patients, set up treatment rooms, and prepare equipment
Ensure rooms are clean, stocked, and turned over between patients
Assist with laundry, linens, and overall clinic cleanliness
Maintain compliance with clinic protocols, safety standards, and workflows