Physical Therapy Aide, FT, Clearlake

Adventist Health•Clearlake, CA

10h

About The Position

Performs the secretarial, medical records, insurance authorization and admissions, duties in the absence of the Outpatient Rehab Therapy Office Coordinator. Provides support to the department in clerical areas while attending to other clinical needs of the Rehab Team as a Physical Therapy Aide. This position is represented by RCHEA.

Requirements

High school graduate or GED
A degree in office administration or business preferred, or two to three years previous office administration/ secretarial related experience and/or training, or equivalent combination of education and experience.
Able to organize and maintain good follow-up
Able to relate well with other staff members and various other hospital personnel in a courteous professional manner at all times
Able to type quickly and accurately
Able to work independently with minimal supervision
Above average computer skills with knowledge of various software applications, including, but not limited to Microsoft Word, WordPerfect and Excel
A valid California drivers license when travel is required
Evidence of automobile insurance when travel is required
Utilizes good oral and written communication skills sufficient to meet the demands of the job
Employee must conform with all HIPAA and other confidentiality regulations as required by the job, department, or hospital
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Responsibilities

Answers departmental telephone, processing calls by taking down messages or answering questions and/or forwarding calls to other staff members as needed.
Assumes responsibility for observing work schedule and job requirements, maintaining compliance with hospital policies including overtime, attendance, vacation, confidentiality, etc. and completes assigned projects in a timely manner.
Attends and prepares minutes for rehab staff meetings.
Communicates all referrals to therapists in writing/notification.
Compiles initial patient-specific data, verifies insurance coverage/benefits, and obtains authorization as needed for all therapy patients. Provides appropriate documentation and progress reports to insurance companies as needed.
Compiles patient charges accurately on a daily basis. Collects co-pay from patient at time of service as required.
Completes routine filing and retrieval of patient information as needed. Reports deficiencies found in chart audits to appropriate staff, and/or supervisor.
Identifies problems and participates in the development of creative solutions within the department.
Maintains and meets expectations on time for all competencies, license, certifications and education requirements as outlined by local administration, Adventist Health (AH), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and all other regulatory agencies.
Orders all office supplies for the specific facility.
Participates in general flow of office, i.e., bed changing, taking patients to treatment areas, providing gowns, etc.
Participates in the Performance Improvement activities as requested or needed. Prepares and sends all department mail (i.e. charges, interoffice mail, timecards and deposits) between the hospital and Outpatient Therapy Center.
Processes medical records by checking discharged patients charts for complete charting and therapist signature.
Processes monthly reports on all Medicare patients. Processes monthly Medicare progress reports; obtains physicians and physical therapists signatures, and sends copy to Patient Financial Services.
Processes subpoenas and record requests per hospital protocol.
Schedules appointments for therapy patients on a regular basis.
Tracks all patient visits as far as frequency and duration on physical therapy prescriptions within the guidelines of authorizations if applicable. Tracks patient specific data in computer on a daily basis (i.e., patient name/address/telephone number; diagnosis, prescription date, insurance information and dates attended physical therapy).
Tracks Medi-Cal TARs as needed and verifies Medi-Cal eligibility.
Willingly performs other duties and innovations as assigned.