Physical Therapy Aide

CONFEDERATED TRIBES OF THE COLVILLE RESERVATION

12d•$20 - $25•Onsite

About The Position

Lake Roosevelt Community Health Centers provide responsive, high quality health care services that meet the needs of all users in a non-discriminatory, confidential, compassionate and professional atmosphere. To meet this mission, it is expected that all employees (regardless of job title) perform their job duties in a professional manner. This expectation requires awareness and high-quality service to our many customers. It also requires maintaining job competence, ethical personal and professional behavior, and sustaining supportive/caring relationships at work and in the communities we serve. Meeting these expectations is a minimum requirement for continued employment with Lake Roosevelt Community Health Centers. The Physical Therapy Aide works with those in the Physical Therapy Department to help fulfill the Health Clinic’s mission. Duties may include a combination of clinical support, front desk/patient experience, and administrative responsibilities. All patient care support activities are performed under the direction of the Physical Therapist and within organizational policy and applicable scope of practice requirements.

Requirements

MINIMUM QUALIFICATIONS:
Education and Training: To apply for this position, you would need a high school diploma or a GED.
Knowledge, Skills, and Abilities: While a Physical Therapy (PT) Aide is not a licensed practitioner, they are still a crucial part of PT team. A qualified PT Aide has these qualities:
Excellent computer skills and ability to use scheduling systems, email, telephone systems, and required clinical/administrative software.
Demonstrates active listening skills to accurately understand and carry out instructions provided by the Physical Therapist.
Strong verbal and written communication skills; communicate professionally with patients and staff in person, by phone, and via email.
Above-average organizational skills with the ability to multi-task, prioritize, and support smooth patient flow.
Extreme attention to detail, including accurate completion of forms, inventory tasks, and documentation support as assigned.
Strong observational skills and good decision-making to identify and respond to issues related to equipment, supplies, patient safety, and clinical workflow; escalates concerns promptly.
Understands and consistently applies infection control, patient safety, and patient privacy standards in accordance with organizational policies and regulatory requirements.
Excellent customer service skills, including working with patients who need extra assistance; interacts respectfully, actively, professionally, and with cultural sensitivity.
Functions effectively as a team player within a team-based, patient-centered care model, supporting the mission and values of an FQHC.
Ability to act with discretion, tact, and professionalism in all situations.
Able to work independently and follow through on assigned tasks with minimal supervision.
Reliable and dependable with above-average attendance and punctuality.
Must be able to push, move and/or lift a minimum of 25 pounds to a minimum height of three feet and be able to push, pull, move and/or carry such weight a minimum distance of 25 feet.
LRCHC has ADA compliant facilities. The position requires the ability to sit and work on a computer for long periods of time.
Will be required to lift 15 – 50 lbs. The position requires a mixture of sitting at a desk for extended periods of time. It also requires walking, lifting, bending, squatting, pushing/pulling and other forms of physical exertion.
A valid Washington State driver's license is required and must be eligible for the Colville Tribes vehicle insurance and maintained throughout employment.
Basic Life Support, HIPAA and Privacy Act training certification is required within 90 days of hire.
Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

Nice To Haves

An associate degree in office management would be preferred, however, any combination of education and experience which would provide the applicant with the desired skills, knowledge and abilities required to perform the job duties will be considered.

Responsibilities

Clinical Support Duties
Set up therapy equipment and prepare treatment areas prior to scheduled patient appointments.
Prepare for upcoming therapy sessions by organizing treatment locations and equipment based on patient needs.
Assist Physical Therapists during therapy sessions by providing necessary materials and equipment, and facilitating therapeutic exercises as directed and within scope of practice.
Ensure patients are comfortable, safe, and properly positioned prior to and during treatment procedures.
Assist patients with safe transitions throughout their visit, including help with walking, sitting, standing, transfers, and/or pushing a wheelchair as appropriate.
Perform daily cleaning, sanitization, disinfection, and (when applicable) sterilization of therapy areas, equipment, and treatment tables in compliance with infection control standards.
Manage clinic laundry, including washing, drying, folding, and stocking linens, sheets, and towels.
Observe equipment and treatment areas for safety, cleanliness, or maintenance issues and report concerns promptly.
Observe patients during treatment to note tolerance and response; compile and report observations to the Physical Therapist.
Measure and record non-evaluative data as trained and permitted (e.g., range of motion measures, body-part measurements, and vital signs) to support patient monitoring; report results to the Physical Therapist.
Assist with respiratory-related therapy adjuncts (e.g., postural drainage, percussion, vibration, and deep-breathing exercises) as trained, directed, and within scope of practice.
Front Desk and Patient Experience Duties
Welcome and greet patients in a professional, courteous, and culturally sensitive manner.
Answer telephone calls and respond to emails professionally; provide general clinic information and route clinical questions to appropriate staff.
Schedule patients and coordinate appointment flow; assist with reminders and rescheduling as needed.
Assist patients with completion of required forms and paperwork in accordance with clinic procedures.
Escort patients from reception areas to treatment rooms, ensuring safe and smooth transitions throughout their visit.
Support patient flow and assist in maintaining an efficient, organized clinical environment.
Contribute to a positive, respectful patient experience consistent with FQHC patient-centered care principles.
Administrative and Operational Support Duties
Perform clerical and office management duties such as taking inventory, organizing storage areas, ordering supplies, and maintaining supply levels to support uninterrupted patient care.
Maintain organized storage of equipment, supplies, and linens in accordance with clinic standards.
Assist with the completion, preparation, and routing of administrative forms and documentation as assigned; maintain confidentiality and privacy.
Document assigned information in the appropriate systems in accordance with organizational standards, policies, and applicable regulations.
Assist with preparation of progress and discharge paperwork by gathering required information and supporting the Physical Therapist with drafts/templates as directed (Physical Therapist reviews and finalizes).
Provide exceptional customer service and administrative support to ensure a smooth and pleasant experience for patients.
Assist the Physical Therapist, other aides, and the office manager as needed and perform other duties as assigned.