Physical Security Technician

PAQ INC. FOOD 4 LESS•Stockton, CA

3d•Onsite

About The Position

The Physical Security Technician (PST) plays a key role in the installation, maintenance, repair, and improvement of company physical security assets, to support the overall safety and security of people and property. This role requires technical knowledge, vigilance, integrity, and the ability to resolve challenges with speed and frugality. The PST works closely with Loss Prevention personnel, store management, cross-functional partners, and vendors to ensure the effective execution of the department’s strategies and practices. They are an integral part of the team, ensuring a secure shopping and working environment. This role is part of the Loss Prevention Physical Security Team and oversees a specific geo or area of responsibility. This role requires regular travel by vehicle between locations within or between geographic areas to support LP operations. The PST reports to the Loss Prevention Manager (LPM).

Requirements

Comprehensive knowledge of modern loss prevention strategies, surveillance systems, and inventory control methods.
Familiarity with local/state/federal laws regarding theft, fraud, and retail security.
Proficiency in using surveillance technologies, including CCTV systems and alarm systems.
Stay informed of current and emerging technologies related to the retail industry.
Possess technical skills and knowledge commensurate to this role.
Strong attention to detail and time management.
Proficiency in investigating root causes and making calculated conclusions.
Ability to work both independently and collaboratively.
Ability to make sound decisions quickly, under pressure, and in ambiguous situations.
Strong integrity and ethics, with the ability to handle confidential information appropriately and make decisions that reflect the company's values.
Ability to adapt to changing situations, handle multiple incidents simultaneously, and operate effectively in a dynamic retail environment.
Must be able to move within and outside of buildings and stand for long periods, including walking, climbing stairs, and navigating crowded spaces.
Ability to occasionally lift or move objects weighing up to 50 lbs.
Sufficient physical stamina, manual dexterity, and visual/audio acuity to operate security equipment.
Ability to work flexible hours as needed.
High school diploma or equivalent.
One to three years of Loss Prevention experience in a retail environment, or the equivalent.
Experience with video review hardware/software and other security tools/devices.
Possess a current, valid driver’s license.

Responsibilities

Install, provide routine maintenance, diagnostics, repair, and improve physical security assets at stores and other company locations, including: CCTV systems (DVR/NVR, cameras, cables, low-voltage wires, public view monitors, and associated hardware/software); door hardware (push bars, egress systems, and associated hardware); intrusion and Fire Alarm systems (devices, keypads, and associated hardware/software)
Track and resolve planned and ad-hoc physical security projects.
Implement capitol expense projects within time and budget constraints.
Collaborate with cross-functional partners and vendors to resolve projects.
Maintain the security, cleanliness, and functionality of equipment, including keys, laptop, mobile devices, assigned vehicles, and tools and equipment.
Maintain accurate and current documentation of activities, lists, and trackers.
Perform other duties as assigned.