Physical Security Lead

Chime Financial, Inc•San Francisco, CA

6h•Hybrid

About The Position

We’re hiring a Physical Security Lead to help safeguard our people, spaces, and operations every day. This role sits at the intersection of strategy and execution—turning security priorities into consistent, effective action on the ground. You’ll own core physical security functions, including guard operations, access control, and surveillance systems, ensuring they operate seamlessly and scale with our needs. You’ll also serve as a steady, decisive presence during critical moments—leading real-time incident response and coordinating across teams to maintain control and minimize risk. Beyond day-to-day operations, you’ll play a key role in strengthening our overall security posture. That means identifying gaps, improving processes, and building systems that are resilient, reliable, and ready to adapt as we grow.

Requirements

3–7+ years working in physical security, military, or law enforcement environments
1–3+ years leading teams or overseeing field operations
Hands-on experience responding to real incidents and staying calm under pressure
Experience working with access control systems, VMS platforms, and incident reporting tools
A sharp eye for risk—able to assess a space and quickly spot what could go wrong
Clear, direct communication and a strong instinct for enforcing standards and procedures
Required security licensing (e.g., Guard Card) and ability to pass background checks

Responsibilities

Own day-to-day physical security operations across the site, including guard coverage, performance, and overall effectiveness
Oversee the 24/7 Physical Security Operations Center (PSOC), ensuring continuous monitoring, escalation, and response readiness
Lead real-time incident response—whether handling a security breach, medical event, or facility issue—with clarity and control
Ensure security systems (access control, CCTV, alarms) are fully operational, reliable, and ready when needed
Conduct regular site assessments to identify risks—such as blind spots or vulnerable entry points—and address them proactively
Ensure standard operating procedures (SOPs) are consistently followed across all shifts, updating them as needed to reflect evolving risks
Manage and partner with external vendors, including contract guard teams and security system providers
Build, train, and lead Emergency Response Teams (ERT) across all locations, ensuring readiness for rapid and effective response

Benefits

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress