Physical Security Associate - On-site - Quincy, MA

Santander•Quincy, MA

11h•Onsite

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Physical Security is responsible for managing life safety & physical security activities for assigned facilities. Responsibilities include oversight and management of contract security staff and the buildings critical security systems (access control, CCTV and Alarm). Accountable for developing and implementing security & life safety procedures and standards to ensure compliance with Santander's policies; developing and maintaining the buildings emergency response plans and ensuring compliance with local fire codes and life safety standards. The Building Security Manager will be required to foster relationships with building tenants; Santander's businesses; security integrators; neighboring businesses and with local police and fire department officials.

Requirements

Bachelor's Degree or equivalent work experience: Security management, Electronics, Technology or equivalent. - Required.
5+ Years Security experience required, preferable with exposure to building technologies supporting commercial real estate. - Required.
Excellent verbal and written communication skills.
Demonstrated skills in managing vendor and solution/service providers.
Strong organizational skills with ability to set priorities; manage multiple projects and meet project deadlines.
Ability to effectively interface with all levels of employees.
Exhibit and champion excellence in work and willingness to embrace change.
Flexibility with schedule and ability to work beyond regular business hours.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.

Responsibilities

Conduct annual reviews of the physical security program at corporate buildings to ensure compliance with Physical Security Standards and Procedures.
Conduct building risk classification assessments for all corporate back-office locations throughout assigned region per the risk classification process.
Liaison with building security and landlords to share intelligence and address physical security concerns and areas for improvement.
Manage regional portfolio of physical security projects for retail branches and ATMs, ensuring compliance with Santander Security Standards.
Develop security plans for building, branches, and ATMs taking in account Design, Approval, Funding, Implementation, Assurance, and Training to ensure that projects meet started schedules.
Conduct annual branch and Remote ATM site inspections to identify potential issues or gaps in security measures.
Oversight of parking lot security and valet services to ensure team member safety.
Conduct physical security device inspections in back offices without assigned security staff. Coordinate inspections with locations with security staff.
Manage contract security staff within assigned region to included updating post orders, reviewing guard tours results, reviewing incidents reports, and periodic staff inspections.
Ensure incidents and threats are appropriately escalated per the Corporate Security Incident Response Procedure and cases are properly documented in the case management system.
Respond to threats in the workplace, coordinate with law enforcement and arrange measures to protect colleagues at risk per the Workplace Threat Response Procedure.
Provide support for life safety programs to include onsite coverage for evacuation drills, inspection of safety hazards, training, AED, etc.
Conduct assigned investigations related to bank robbery, workplace violence, ATM attacks, insider threats, and outside threats that may impact Santander or its employees.
Develop liaison with local and federal law enforcement as well as industry peers.
Assist with providing protective services for corporate events and board meetings as needed.
Assist Human Resources to provide security during high-risk employee terminations as needed.
Collaborates with Corporate Security Intelligence and local authorities to formulate responses to local security threats that may impact the building and its occupants.
Collaborates with Santander's businesses and Corporate Security specialists to develop security plans for special events and VIP visits.
Builds and maintains collaborative relationships and frequent communication with building tenants and Santander businesses to include security and life safety messages, alerts and the implementation of procedures.
Develops and drives security & safety initiatives designed to promote a safe business environment for building occupants and visitors.
Develops and implements plans in response to security, fire and medical emergencies.
Documents and escalates incidents that occur within the building or in proximity to the building as required by Corporate Security's Incident Reporting Procedures.
Recommends, develops and implements security & safety improvements to include enhancements to security, fire and communication systems to ensure compliance with local codes and regulations.
Leads and conducts inspections to identify and document security and safety concerns and ensure that issues are escalated for prompt remediation.
Provides leadership and direction to the contract security team to ensure quality service, emergency response capability, coverage of critical posts and assurance that all security officers are trained according to agree upon requirements.