Physical Security Associate - 2nd Shift

Acrisure•Grand Rapids, MI

4d•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Physical Security Associate II to join our team in Grand Rapids, MI. This position is expected to work Monday – Friday from 12:00pm – 8:00pm. This role plays a critical part in ensuring the safety and security of Acrisure employees, visitors, and facilities. The Physical Security Associate II maintains a visible presence across office and campus spaces, monitors access and security systems, responds to incidents and emergencies, and partners closely with internal teams to uphold security protocols. The ideal candidate brings strong situational awareness, calm decision-making, and a proactive mindset to identify and address potential risks while delivering a professional and supportive employee experience.

Requirements

Ability to remain on feet for extended periods and work outdoors in all weather conditions
Strong situational awareness and observational skills
Ability to remain calm and make sound decisions in high-pressure or urgent situations
Clear verbal and written communication skills
Professional, respectful, and service-oriented approach when interacting with employees and visitors
Ability to work independently while collaborating effectively with a small team
Strong attention to detail and ability to follow established protocols
Willingness to learn security systems, access controls, and monitoring tools
High school diploma or equivalent
Ability to meet physical requirements of the role, including extended walking, standing, and outdoor work

Nice To Haves

Prior experience in security, facilities, law enforcement, or related fields
Familiarity with CCTV systems or access control technology
Experience conducting walking patrols or facility monitoring
CPR / AED training or willingness to obtain
Experience responding to or documenting incidents
1+ year of experience in a security or safety-related role
Exposure to security systems, card access controls, or surveillance monitoring
First responder, CPR, or AED certification

Responsibilities

Conduct regular indoor and outdoor patrols of assigned facilities, parking areas, and surrounding grounds to maintain safety, security, and visible presence
Monitor building access points, card access systems, and CCTV/security camera systems
Respond to and assist with emergencies including medical incidents, fire alarms, safety concerns, or criminal activity
Identify, report, and help prevent security or safety risks, suspicious behavior, or facility vulnerabilities
Support employees and visitors by providing guidance, answering questions, and assisting with de-escalation when needed
Control building access and ensure security protocols are followed during arrivals, departures, meetings, and events
Partner with internal teams and leadership on security-related needs, incident response, and facility support
Maintain communication through tracking systems, incident tickets, Teams, phone, and text as required
Document incidents, observations, and follow-up actions in a timely and accurate manner
Assist with emergency response procedures and drills
Support relationships with external security vendors or emergency services as needed
Perform additional duties as assigned by Security leadership

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

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