Physical Rehab Aide/Clerk

WVU Medicine

9d•Onsite

About The Position

Assists Physical Rehabilitation Services staff by preparing and transporting patients for treatment. Prepares therapeutic equipment for use by patient. Assists therapists with patient treatment. Priority is given to patient care, and then to secretarial duties that include: Maintaining Physical Rehabilitation Services outpatient and inpatient voucher/charge records; prepares and helps to maintain outpatient electronic medical records, files, and voucher; answers incoming telephone calls; receives and helps to order storeroom supplies; maintains required records; performs duties in accordance with JCAHO, hospital, and departmental policies and procedures on an as needed basis. Obtains and monitors insurance authorizations, assists with obtaining retro authorization and denial appeal process.

Requirements

High school diploma or equivalent.
CPR Certification.
Knowledge of medical terminology.
Excellent written and verbal communication skills

Responsibilities

Checks work assignments and patient schedule.
Transfers patients requiring assistance from bed to chair and back.
Prepares patient for transport to Physical Rehabilitation Services; provides assistance with dressing and special equipment, including IV bottles, braces and catheters.
Transports patients using appropriate means, including carts, wheelchairs, and assistance with ambulating; signs patients off and on patient care floors; brings charts to Physical Rehabilitation Services; stamps patient vouchers and appropriate documentation sheets.
Assists therapist in the administration of patient treatment, including: Helps patients dress, undress and put on treatment garments and aids. Assists with positioning patients and equipment. Removes and replaces braces, splints, and assists therapist with patient support during ambulating and gait training to ensure patient safety. Prepares treatment equipment including hydra-therapy tanks, paraffin bath and hot/cold packs. Fills whirlpools; checks and adjusts temperature controls and sets automatic timing devices. Helps patients on and off tables. Helps patients in and out of whirlpools. Removes dressing and assists in applying dressings to open wounds using sterile technique. Ambulates patients that require contact supervision only.
Performs basic routine duties including: Cleans and disinfects equipment Changes linen on beds and treatment tables; removes soiled linens Maintains inventory of materials and supplies; notifies director to reorder necessary items.
Notifies Director or Therapist concerning equipment malfunctions.
Attends and participates in in-service programs and departmental meetings.
Demonstrates knowledge and skill necessary to provide care appropriate to the age of the patients served. (Neonatal 0-11 months, Pediatric 1-12 years, Adolescent 13-17 years, Adult 18-79 years, Geriatric 80+ years) Demonstrates knowledge of general principles of growth and development. Informs therapists of appropriate information relative to patient's status which is necessary to identify the age specific needs of each patient. Maintains a basic understanding of the range of treatment necessary for each patient and provides appropriate care based on their age specific needs.
Maintains clean work area and proper supply of inventory.
Assists in maintaining appropriate departmental statistics, i.e., the “Daily Log’ of inpatient and outpatient treatments. Enters treatment charges daily.
Prepares outpatient electronic medical records / charts for each therapist at the beginning of each work day or the night before. This includes pulling each file, registration of patient to allow for transfer to outpatient therapy electronic documentation system, preparing insurance face sheet, and placing patient appointment on the therapist’s schedule.
Answers incoming phone calls efficiently and courteously.
Records appropriate information from new outpatients and assists director and/or therapist with scheduling of new patient.
Assists with scheduling or existing patients.
Receives and orders storeroom supplies.
Receives mail and routes to director or appropriate department individual. Completes any necessary written or verbal correspondence, as directed, and forwards to the appropriate person.
Responsible for maintenance of storage system for keeping records.
Attends and participates in in-service programs and departmental meetings.