Physical Availability Manager - Mining

Caterpillar•Tucson, AZ

1d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Physical Availability Manager, you’ll be the go-to Caterpillar expert at the mine site—where data meets action, and strategy meets execution. This is not your average technical role. You’ll dive deep into fleet performance, uncover the root causes of downtime, and lead cross-functional initiatives that drive real, measurable improvements. From influencing dealer and customer operations to managing complex projects and aligning global resources, you’ll be at the heart of Caterpillar’s mission to deliver unmatched value and uptime.

Requirements

Site operations experience, fleet maintenance , understanding of repair processes , and dealer operations experience.
Deep understanding of mining operations and equipment
Ability to run complex projects across multiple departments and stakeholders.
Strong data analysis skills to identify trends and root causes.
Demonstrated success in driving projects from initial idea through to implementation.
Proven ability to build trust and influence across diverse teams and organizations.
Skilled in establishing and maintaining healthy working relationships with clients, vendors, and peers.
Ability to influence others.
Strategic mindset with attention to operational execution.
Knowledge of and experience with providing post-sales support; ability to support maintenance of hardware products.
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.
Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Project management skills, ability to execute and drive actions.
Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Responsibilities

Analyze site-level data to identify downtime drivers—technical, operational, logistical, or procedural.
Align and influence stakeholders across Caterpillar, Dealers, and Customers—without direct authority—to drive performance improvements.
Monitor and manage KPIs like equipment availability, parts availability, cost per ton, and uptime.
Develop and execute performance improvement initiatives based on data insights and site needs.
Advise site leadership on application practices and product health strategies.
Serve as the central point of contact for Caterpillar at the site, coordinating with Product Support, Commercial, and Technical teams.
Manage Caterpillar’s business risk and ensure alignment with commercial recovery strategies.