Photography Operations Manager

CADY•Jacksonville, FL

About The Position

CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary- because each of our guests, school partners, and team members are utterly extraordinary. You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations- and be rewarded for your contribution to the company! The CADY Photography Operations Manager oversees a team of hourly photographers who craft a memorable experience capturing the moments through their lens. This multifaceted role involves managing photographers, logistics and scheduling, and maintaining equipment inventory and maintenance. A successful Photography Operations Manager will possess strong leadership skills, a keen eye for detail, and infuse creativity to craft an unforgettable experience through photography.

Requirements

Must be at least 18 years of age
Must pass a satisfactory background check
Valid driver’s license and reliable transportation
Available to work weekend hours during busy season
Professional demeanor at all times with both customers and team members
Knowledge of business systems and ability to learn new platforms
Ability to inspire and develop the team to achieve exceptional standards
Ability to maintain control and efficiency in a fast-paced environment while remaining composed under pressure
Experience Managing a large team (20 or more) and operating within tight deadlines
High School diploma or equivalent
Able to walk/move inside or outside for more than 6 consecutive hours
Able to work in outdoor weather as needed
Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded areas)
Able to move up to 40 lbs
Able to bend or stoop

Nice To Haves

Minimum of 5 years photography experience preferred
Possess creative thinking

Responsibilities

Responsible for the execution of photography events, Senior portrait sessions, and photography processing within CADY’s operational, photographic, and customer service standards
Hire, train, coach, and mentor an amazing team of photographers and service minded individuals. This includes documented coaching and annual performance reviews
Maintain staff levels and labor hours in accordance with internal staffing budget
Collaborate closely with internal teams such as Sales & School Support to ensure event photographers are thoroughly equipped with all necessary event details
Conduct weekly coaching with photographers regarding the individual quality of work
Responsible for ensuring the timely maintenance of event job statuses by coordinating with Image Processors
Ensure proper workflows are followed during event downloading to prevent any loss or corruption of images
Manage the maintenance of CADY equipment in accordance with company procedures (I.e. vans, photography equipment, and event supplies)
Produce daily and weekly reports regarding internal KPI's
Other duties and responsibilities as assigned