Phone Operator

American Oncology NetworkMifflin Township, OH
1d$15 - $24Onsite

About The Position

Position Summary: Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion. American Oncology Network AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient. Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.

Requirements

  • Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology
  • An understanding of documentation requirements for medical records
  • Attention to detail
  • Knowledge of computers and strong communication skills with a wide variety of personalities.
  • Valid driver’s license in the resident state.

Responsibilities

  • Responsible for the answering and routing of all incoming calls to the office
  • Ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion

Benefits

  • comprehensive health insurance with a robust provider network
  • 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members
  • generous Paid Time Off (PTO) program
  • professional development programs
  • tuition assistance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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