Phone Monitor

Youth Advocate Programs • Harrisburg, PA

9d

About The Position

Telephone monitor will contact program participants and/or families on a weekly basis to ensure accuracy of services being provided by YAP (Youth Advocate Programs) staff and to ensure satisfaction of said services. Phone monitor will provide written documentation of feedback provided by program participants and families.

Requirements

• High School Diploma or equivalent required
• Excellent verbal and written communication skills
• Strong attention to detail, organizational, and ability to multi-task
• Ability to work independently

Nice To Haves

• Bilingual- Spanish Speaking is preferred but not required

Responsibilities

• Contact program participants and/or families on a weekly basis
• Ensure accuracy of services being provided by YAP staff
• Ensure satisfaction of services
• Provide written documentation of feedback

Benefits

• Voluntary Dental
• Voluntary Vision
• UNUM Supplemental Benefits
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Pet Insurance
• Direct Deposit
• Flexible Schedule
• Weekly Pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees