Phone Enrollment Sales Rep (CSR)
British Swim School of Bay Area
3d•$20•Remote
About The Position
Service Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.
Requirements
- Enthusiastic, assertive personality with customer service skills
- Strong listener with a sense of urgency to resolve issues or provide solutions
- Effectively communicate with customers and employees, bi-lingual is a plus
- Disciplined to follow schedules, policies, and procedures of British Swim School
- Able to multi-task using phone systems and appropriate computer programs.
- Minimum of two years of customer service and sales experience
- High School or some college education or equivalent experience.
- Must have quiet space without distractions for work
Nice To Haves
- Effectively communicate with customers and employees, bi-lingual is a plus
Benefits
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
