PHN Case Manager

Tuba City Regional Health Care-posted 3 months ago
Tuba City, AZ
1,001-5,000 employees
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The incumbent will provide quality comprehensive public health nursing services to individuals, families, communities and schools supported by evidence-based practice. The Public Health Nurse Case Manager will be responsible to assist with development and coordination of services with a multi-disciplinary care team to positively impact services to high-risk groups to contain communicable disease outbreaks including foodborne illnesses, immunization preventable illnesses, TB, Sexually Transmitted Infections (STIs) and Coronavirus.

  • Assists with direct patient care and related tasks; provides nursing services and education to patient's one-to-one, group, or in a community setting.
  • Independently makes home visits, elicits or explains medical information, provides basic care and education to patients with a variety of conditions, illnesses and/or injuries.
  • Responsible for obtaining and recording patient information as assigned by PHN policies (i.e., vital signs, blood sugar, pain assessment, medication information, etc.).
  • Assigns STI cases to staff PHNs and Public Health Technicians for case investigation and field-based treatment.
  • Follows quality assurance protocols to ensure high-quality services with documented outcomes.
  • Trains others in a case management model of infectious disease nursing care.
  • Ensures adherence to case management model in public health response to infectious disease.
  • Assists in the implementation of the Express STI testing, also known as 'golden ticket', through promotion to result notification to treatment completion for patients testing positive for a STI.
  • Coordinates and participates in the planning and delivery of health care services through collaboration with various resources to include TCRHCC clinicians, case management, various Tribal, State, and County agencies.
  • Communicates utilizing a variety of tools to effectively convey ideas, updates regarding program goals and objectives to appropriate entities.
  • Develops and maintains knowledge of regulatory agencies within the geographic service area.
  • Coordinates and leads multi-disciplinary care team in the planning and implementation of care for high risk group (Food Borne Illnesses, TB, STD, Vaccine Preventable disease, COVID-19 testing and vaccinations for homebound patients).
  • Collaborates and coordinates care activities with existing County, State and Navajo Nation Tribal programs (TB Technician, Social Hygiene Technician, Community Health Representatives, Community Health Educators, State and County Disease Investigation Specialists).
  • Conduct contact investigations for communicable Disease and provide appropriate testing, treatment and referrals in the clinic and/or in the field within the respective Service Area.
  • Serve as a resource person for staff, physicians, local community programs, and tribal, county and state Health Departments to work collaboratively with these entities to manage, control and prevent the spread of communicable diseases.
  • Attends the STI weekly case review meetings comprised of local, state, county and tribal health programs.
  • Performs investigation, prevention, control, and reporting of diseases to local, state, and tribal health programs.
  • Conducts and coordinates epidemiological surveys and investigation with appropriate personnel, surveillance of index case and contacts.
  • Provides and participates in Epi-response/emergency preparedness in the community in collaboration with all local, Tribal, State, County, and National Emergency Preparedness Programs.
  • Provides/nurses assessment in home setting for newborns, infants and children; prenatal, postpartum, and other gynecological and obstetrical condition.
  • Identifies and prioritizes care to clients with high-risk conditions and refers to appropriate resources.
  • Coordinates needs assessment survey, identifies community resources in assigned area, gathers/complies community profile data and prioritizes health needs, related to infectious disease.
  • Provides expertise and knowledge of public health principles, including population-based services, evidence-based practice, prevention and community assessment.
  • Patient/Client documentation reflects appropriate Nursing process in the 'S.O.A.P' format submitted in timely manner.
  • Responsible for documenting patient care encounters.
  • Adheres to confidentiality TCRHCC policies, and HIPAA regulations.
  • Documents actions and activities by completing required forms, reports, logs, and patient records.
  • The incumbent will assist the Director of Public Health Nursing and the Public Health Director to develop short and long-term program goals and objectives based upon the community needs assessment, and National Healthy People initiatives.
  • Keeps vehicle and equipment operating by following operating instructions; daily observations and documentation, troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Ensure proper PPE is always worn while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
  • Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly.
  • Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction.
  • Performs other related duties as assigned.
  • Bachelor of Science degree from an accredited school of Nursing.
  • A valid, current, full, and unrestricted Professional Nursing License to practice nursing in any state of the United States of America, the Commonwealth of Puerto Rico, or a territory of the United States.
  • Must have and maintain a current Basic Life Support (BLS) certification by the American Heart Association (AHA).
  • Two (2) years of acute care hospital or public health nursing experience.
  • A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
  • Positive working relationships with others.
  • Possession of high ethical standards and no history of complaints.
  • Reliable and dependable; reports to work as scheduled without excessive absences.
  • Ability to multi-task efficiently and effectively.
  • Excellent customer service skills and telephone etiquette.
  • Strong organizational and interpersonal skills.
  • Knowledge and ability to apply Nursing concepts and principles.
  • Proficient in the use of Microsoft Suite applications.
  • Must have a current and valid state driver's license with no restrictions maintained throughout employment.
  • Knowledge and ability to investigate and evaluate case and contacts, identification of source exposure, medical evaluation and management of actual and potentially exposed individuals.
  • Good working knowledge and skills with computers including use and application of Microsoft Word, PowerPoint, Excel, and MS Teams.
  • Successful completion of and positive results from all background and reference checks.
  • Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC.
  • Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information.
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