Phlebotomy Technician

Mercy Cedar Rapids•Baltimore, MD

1d•Onsite

About The Position

This position supports Mercy's philosophy of patient centered care by providing timely and accurate specimen collection and other laboratory support functions. The Phlebotomy Technician exhibits compassion towards our patients, provides outstanding customer service, and demonstrates professional behavior

Requirements

Knowledge of specimen collection procedures, including venipuncture, capillary collection, and TB placement
Knowledge of different patient populations and their needs, including neonatal, pediatric, geriatric, and trauma
Ability to work quickly and efficiently under pressure without sacrificing quality
Ability to multi-task, prioritize, and work with interruptions
Skills to use the laboratory information system (EPIC)
Ability to be detail-oriented
Ability to complete appropriate documentation and paperwork clearly and completely
Exhibits outstanding customer service to patients, families and colleagues.
High School Diploma or equivalent preferred.

Nice To Haves

Graduate of a phlebotomy training program or medical assisting program.
One of the following certifications preferred: American Society for Clinical Pathology (ASCP), PBT (ASCP) American Medical Technologists (AMT, RPT (AMT) National Healthcareer Association (NHA), CPT (NHA)

Responsibilities

Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at handoffs and other times as needed.
Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information to allow for the best possible patient outcome
Prioritizes workload to ensure timely collection of patient samples
Properly identifies patients and samples during the pre-analytical, analytical, and post-analytical phases of testing
Perform specimen collection, including phlebotomy and skin tests, with skill and compassion
Follows laboratory procedures for specimen collection and all other duties
Uses laboratory information system (EPIC) to access and enter information
Communicates effectively and professionally with physicians, nurses, other medical personnel, patients, and families
Assists with education and training new staff and students
Maintains laboratory with general cleaning, stocking, and upkeep
Fulfill clinic supply orders and transfer to receiving dock for delivery
Maintains and improves skills by participating in at least one continuing education activity annually
Actively seeks and identifies opportunities for process improvement
Participates in off-site collections and rotates to lab locations outside the hospital as required
Areas trained and maintained competency: Inpatient Floors and Emergency Department.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.