Phlebotomy Team Leader

Labcorp • Lufkin, TX

435d

About The Position

The Phlebotomy Team Lead at LabCorp is responsible for providing exceptional customer service and performing skilled specimen collections. This role serves as the face of the company, ensuring high-quality service delivery while supervising a team of phlebotomists across multiple locations. The position offers opportunities for continuous growth within the organization and involves travel to various sites for phlebotomy duties.

Requirements

• High school diploma or equivalent
• Previous experience as a phlebotomist; 2 years is preferred
• Prior experience in a leadership position is a plus
• Phlebotomy certification from an accredited agency is preferred
• In-depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortably working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test
• Must be 21 years of age

Responsibilities

• Provide coverage and travel to various sites to perform phlebotomy job duties
• Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
• Observe new employee performance and report observations to the supervisor
• Perform site inspections on a regular basis and accurately report all findings
• Provide continuous training to phlebotomy staff as directed
• Complete new hire and annual competency assessments when necessary
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Address any customer service related issues in a prompt and respectful manner
• Review daily/weekly schedule with supervisor and make schedule adjustments as needed
• Promote teamwork, cohesiveness and effective communication among coworkers
• Perform all duties of a phlebotomist and site coordinator as needed

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED