Phlebotomy Supervisor

LCMC Health•Marrero, LA

About The Position

Your job is more than a job This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. GENERAL DUTIES Specimen Collection: Performs venipuncture and skin puncture in accordance with department SOP. Transcribes orders from outside providers as necessary Responds to applicable code teams as needed Adherence to blood and body fluid universal special precautions Workload Management: Adheres to SOP in using handheld devices for specimen collection. Monitors collection list and documents status of outstanding collections Monitors’ expected list for pending lab tests Must be able to work weekends and holidays. Specimen Handling and Receipt: Ensures that specimens are updated to received status and collection date/time and receipt date/time is accurate Delivers specimens to the appropriate Lab Section. Quality Assurance Related Duties: Investigates and resolves complaints or problems that involve phlebotomy department. Collects data for quality assurance program as outlined by department SOP. Maintains thorough and accurate documentation. Investigate event reports and document details and corrective actions. Perform staff follow-up and/or staff education when quality metrics are not met. Supervisor Duties: Prepares schedules and manages daily work assignments for the Phlebotomy staff. Trains and instructs Phlebotomists and students Maintains staff competencies Works with Laboratory Leadership to implement, modify and manage policies and procedures. Knowledge of laboratory standards set forth by CAP, JCAHO, CLIA, CMS, OSHA, AABB and CLSI as related to specimen collection and processing. Responsible for selection, recruitment, retaining, and management of staff members. Review performance indicators with staff members Responsible for accurate timekeeping of assigned staff members. Handles phone calls from patients or providers Manages department inventory, ensuring adequate stock of critical items. Ensures accurate order transcription by laboratory staff members. Oversees rescheduling of patients related to improper specimen collection. Demonstrates Leadership abilities, problem solving/troubleshooting abilities, critical thinking skills to support quality decision making.

Requirements

2+ years of experience in clinical laboratory or phlebotomy services
High School Diploma
Successful completion of nationally recognized certification examination required.

Nice To Haves

3+ years (preferred)
Previous supervisory experience preferred.
CLS-Laboratory Assistant or CLS-Phlebotomy LA State Board of Medical Examiners preferred.

Responsibilities

Performs venipuncture and skin puncture in accordance with department SOP.
Transcribes orders from outside providers as necessary
Responds to applicable code teams as needed
Adheres to blood and body fluid universal special precautions
Adheres to SOP in using handheld devices for specimen collection.
Monitors collection list and documents status of outstanding collections
Monitors’ expected list for pending lab tests
Ensures that specimens are updated to received status and collection date/time and receipt date/time is accurate
Delivers specimens to the appropriate Lab Section.
Investigates and resolves complaints or problems that involve phlebotomy department.
Collects data for quality assurance program as outlined by department SOP.
Maintains thorough and accurate documentation.
Investigate event reports and document details and corrective actions.
Perform staff follow-up and/or staff education when quality metrics are not met.
Prepares schedules and manages daily work assignments for the Phlebotomy staff.
Trains and instructs Phlebotomists and students
Maintains staff competencies
Works with Laboratory Leadership to implement, modify and manage policies and procedures.
Knowledge of laboratory standards set forth by CAP, JCAHO, CLIA, CMS, OSHA, AABB and CLSI as related to specimen collection and processing.
Responsible for selection, recruitment, retaining, and management of staff members.
Review performance indicators with staff members
Responsible for accurate timekeeping of assigned staff members.
Handles phone calls from patients or providers
Manages department inventory, ensuring adequate stock of critical items.
Ensures accurate order transcription by laboratory staff members.
Oversees rescheduling of patients related to improper specimen collection.
Demonstrates Leadership abilities, problem solving/troubleshooting abilities, critical thinking skills to support quality decision making.