Phlebotomy Supervisor

Labcorp • Fort Wayne, IN

2d • Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to join our team in Fort Wayne, IN Work Schedule: Monday-Friday 8:00AM-5:00AM Work Location: Fort Wayne, IN Job Responsibilities: Supervise a team of 30-35 phlebotomists working in Patient Service Centers and/or physician's offices Manage patient flow, wait times, and inventory levels and information logs Monitor monthly productivity and report any deviations as necessary Coordinate phlebotomists' schedules through resourceful and creative thinking Perform operational duties such as payroll, monthly schedules and performance appraisals Partner with Human Resources regarding employee relations issues and disciplinary actions Hire and train phlebotomists to fill any open positions Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management Provide exceptional customer service to all patients and clients Assist in the set-up of new Patient Service Centers or Client Offices Provide resolution of any patient or client issues Perform, collect and prepare specimens when needed Travel to additional sites as necessary As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Requirements

• High school diploma or equivalent
• 2 or more years of experience in phlebotomy
• Must be at least 21 years’ old and have a Valid Driver's License and good driving record
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test

Nice To Haves

• Phlebotomy certification from an accredited agency
• Leadership experience

Responsibilities

• Supervise a team of 30-35 phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED