Performs phlebotomy (the practice of entering a vein to draw blood) services on inpatients and outpatients, as requested by physicians, in support of the hospital's mission of patient care.
Performs, in a timely manner, blood collection using established laboratory guidelines designed to acquire acceptable specimens used in diagnostic and therapeutic procedures to meet the needs of patients, as requested by the ordering provider.
Follows standard operating procedures to perform basic diagnostic procedures to produce accurate results.
Operates basic laboratory equipment (e.g., centrifuges, computer system, tube transport system, timers) consistent with standard operating procedures.
Restocks, as required, the work area of needed supplies to assist co‑workers in the performance of their duties.
Demonstrates knowledge of the patient care requirements for all age groups as required by the laboratory standard operating procedures.
Utilizes time, material, and resources in an economical manner, prioritizing and arranging workload to provide for optimal patient care and efficiency.
Promptly collects patient specimens, to reduce wastage of time, materials and resources, unnecessary requests for additional specimens, and undue delays in result reporting, in accordance with the standard operating procedure.
Completes assigned workload within established time frames by adjusting organization of workload.
Maintains effective communication with the laboratory sections, administrative office, coworkers, personnel, patients and other departments as necessary.
Answers the telephone in a prompt and courteous manner, identifying self and unit.
Participates in various activities (i.e., staff meetings, in services, health screens, etc.) and keeps current in all communications.
Effectively communicates in a timely manner any unusual supply usage or critical supply level to the supervisor.
Refers to supervisor or nursing staff as appropriate any technical problems or unusual patient occurrences.
Contacts nursing staff and/or ordering provider promptly for clarification of unclear or incomplete test requisitions/orders.
Notifies patient care units promptly of uncollected patient specimens.
Communicates all appropriate information to patients and/or the public necessary for their understanding of the procedure.
Performs basic clerical duties to help assure efficient running of the laboratory.
Promptly and accurately completes computer entry of all requested laboratory tests.
Assists hospital personnel in obtaining laboratory results and/or referring such personnel to the appropriate area or laboratory.
Contacts patient care units promptly for resubmission of improperly labeled specimens.
Participates in educational endeavors of the institution to meet the current and future needs of the phlebotomy service.
Participates, as required, in the instruction, supervision, and evaluation of residents and students.
Participates in the ongoing continuing education by attending in services and impromptu consultations.
Participates, as required, in the training, supervision and evaluation of new employees.
Completion of a phlebotomy education program or an allied health education program that includes phlebotomy education and a minimum of 50 successful unaided venipunctures.
Phlebotomy experience in a hospital or clinic setting.
Certified as a phlebotomist by American Medical Technologist (AMT), National Credentialing Agency (NCA) or American Society for Clinical Pathologist (ASCP).
Completion of a NAACLS accredited phlebotomy program.
Completion of a phlebotomy education program that includes 100 successful unaided blood collections by both venipuncture and capillary collection.
Completion of an accredited allied health professional/occupation education program which includes phlebotomy training and completion of 100 successful unaided blood collections by both venipuncture and capillary collection.